Product Information Management: Distribute product and pricing information by email, including price lists and promotional leaflets.
Product Technical: Provide technical guidance for basin taps, bath taps, shower mixers, thermostatic valves, concealed shower systems, cartridges, hoses, shower heads and related accessories.
Detailed & Thorough: Provide an excellent level of service by resolving customer needs efficiently and effectively. Ensure all specific customer requirements and "special instructions" are clearly noted in the system comments to prevent fulfilment errors.
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Training & Onboarding: Conduct onboarding, operational training, and guidance for new joiners and branch staff on standard operating procedures (SOPs) whenever required.
Audit & On-Site Support: Travel to various branch locations to conduct operational audits, provide hands-on branch support, and ensure service quality standards are met.
Communication & Query Management: Respond promptly and professionally to internal operational queries via email and corporate communication platforms.
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Product Information Management: Distribute product and pricing information by email, including price lists and promotional leaflets.
Product Technical: Provide technical guidance for basin taps, bath taps, shower mixers, thermostatic valves, concealed shower systems, cartridges, hoses, shower heads and related accessories.
Detailed & Thorough: Provide an excellent level of service by resolving customer needs efficiently and effectively. Ensure all specific customer requirements and "special instructions" are clearly noted in the system comments to prevent fulfilment errors.
...
Office Administration
Scheduling Appointments
Document Management
Customer Service
Communication Skills
Time Management
Organizational Skills
Data Entry
Microsoft Office
Problem Solving
Attention to Detail
Retail sales and customer service
Strong communication and interpersonal skills
Sales negotiation and closing techniques
Product demonstration and presentation skills
Ability to build rapport and trust with customers
Target-driven and sales-oriented mindset
Upselling and cross-selling abilities
Customer needs analysis and solution selling
Basic cash handling and POS system knowledge
Inventory management and stock replenishment
Complaint handling and problem-solving skills
Time management and multitasking
Teamwork and collaboration
Adaptability and willingness to learn new products
Basic computer literacy (Microsoft Office/POS systems)
• Minimum SPM / Diploma / Degree in any field
• Fresh graduates are welcome to apply
• Good organizational and multitasking skills
• Responsible
detail-oriented
and able to follow through tasks
• Basic knowledge of Microsoft Office (Word
Excel
Administration Management
Communication
interpersonal skills
organizational and time management skills
multitask and prioritize work effectively
Attention to detail and accuracy
Problem-solving and critical thinking skills
Ability to work independently and as part of a team
Willingness to learn and adapt to new tasks
Positive attitude with a strong sense of responsibility
Customer service and client relationship skills (
Document and records management
Appointment and calendar coordination
Data entry and reporting
Email and phone communication
Ability to maintain confidentiality
Cash Flow & Treasury Management:- Monitor and manage company cash flow, banking activities, and liquidity positions.- Perform and review regular bank reconciliations and treasury reporting.- Assist in financial risk assessments and implementation of mitigation strategies.
Process Improvement & Leadership:- Identify and implement improvements in financial processes, systems, and controls.- Support the Finance Manager in mentoring junior team members and coordinating tasks.- Contribute to cross-departmental initiatives and provide financial insights to project teams.
Key Responsibilities:- Financial Management & Reporting:- Prepare, review, and analyze financial statements, management reports, and forecasts.- Support strategic financial planning and budgeting processes across departments.- Provide insights and recommendations based on financial data to support business decisions.- Ensure accurate and timely financial reporting in accordance with relevant accounting standards and company policies.
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Product Information Management: Distribute product and pricing information by email, including price lists and promotional leaflets.
Product Technical: Provide technical guidance for basin taps, bath taps, shower mixers, thermostatic valves, concealed shower systems, cartridges, hoses, shower heads and related accessories.
Detailed & Thorough: Provide an excellent level of service by resolving customer needs efficiently and effectively. Ensure all specific customer requirements and "special instructions" are clearly noted in the system comments to prevent fulfilment errors.
...
Product Information Management: Distribute product and pricing information by email, including price lists and promotional leaflets.
Product Technical: Provide technical guidance for basin taps, bath taps, shower mixers, thermostatic valves, concealed shower systems, cartridges, hoses, shower heads and related accessories.
Detailed & Thorough: Provide an excellent level of service by resolving customer needs efficiently and effectively. Ensure all specific customer requirements and "special instructions" are clearly noted in the system comments to prevent fulfilment errors.
...
Product Information Management: Distribute product and pricing information by email, including price lists and promotional leaflets.
Product Technical: Provide technical guidance for basin taps, bath taps, shower mixers, thermostatic valves, concealed shower systems, cartridges, hoses, shower heads and related accessories.
Detailed & Thorough: Provide an excellent level of service by resolving customer needs efficiently and effectively. Ensure all specific customer requirements and "special instructions" are clearly noted in the system comments to prevent fulfilment errors.
...
Office Administration
Record Keeping
Scheduling Appointments
Communication Skills
Time Management
Problem Solving
Customer Service
Data Entry
Organizational Skills
Attention to Detail