Sales Administration
Customer Service
Order Processing
Data Entry
Microsoft Office Suite
Communication Skills
Time Management
Time Management
Time Management
* Handle day-to-day administrative tasks
* Follow up with clients on required documents and appointments
* Answer phone calls
emails
and WhatsApp enquiries
Microsoft Office
Social Media Management: Manage our social media platforms, creating engaging content to market properties, attract potential clients, and build our brand's online presence.
Client Communication: Maintain open and regular communication with clients, providing updates on property listings and market trends, and responding promptly to inquiries.
Marketing Campaigns: Collaborate with the marketing team to create marketing materials, including brochures, flyers, and online listings, to effectively promote our properties.
...
Professionally and accurately handle customers’ enquiries and requests by applying good knowledge of modern tools. Policies and processes. Execute and adhere to retail outlet and service impression as well as service mannerism guidelines as per company’s direction.
Achieve desirable.NET Promoter Score (NPS) by providing exceptional service to the customers. Providing customers with advisory. Product ownership experience and good after sales support.
Resolve and update customers’ enquiries and complaints and the service is quick and efficient to ensure maximum customer satisfaction by taking ownership of customers’ issues.
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* Minimum Diploma in Accounting
Finance
Business Administration or related field
* Experience in audit
accounting
customer service or pawnshop operations is an advantage
* Good communication and interpersonal skills
* Friendly
confident and comfortable dealing with customers
* Strong attention to detail and analytical skills
* Honest
responsible and trustworthy
* Able to work independently and as part of a team
* Willing to travel between branches when required
* Fresh graduates with a positive attitude are welcome to apply
Office Administration
Scheduling Appointments
Document Management
Customer Service
Communication Skills
Time Management
Organizational Skills
Data Entry
Microsoft Office
Problem Solving
Attention to Detail