- Persiaran Batu Nilam Klang Selangor Malaysia 41200

Working Location
Job Description
Requirements
Job Requirements:
At least SPM qualification or above.
Fresh graduates are welcome to apply!
Passionate about travel and possess proven sales abilities.
Ability to adapt to telemarketing, sales targets, and performance-oriented KPIs.
Friendly, persuasive, and confident in telephonic communication.
Ability to handle pressure and rejections.
Proactive, detail-oriented, and able to effectively handle customer objections.
Personal Attributes (Basic Requirements)
Excellent verbal and written communication skills.
Good interpersonal skills, able to build trust and rapport quickly with clients.
Proactive, solution-oriented, with a strong sense of initiative.
Self-driven, well-organized, and goal-oriented.
Analytical skills to accurately understand customer needs and recommend suitable solutions.
A positive team player who can lead by example.
Responsibilities
Conduct outbound calls and respond to inbound WhatsApp/phone enquiries to promote and sell travel packages
Handle Mandarin & English-speaking clients (Mandarin proficiency required) and provide clear, confident responses to enquiries.
Convert leads into confirmed bookings by offering compelling travel solutions tailored to each customer’s needs.
Deliver expert, personalized travel recommendations aligned with client preferences and budgets.
Build and maintain strong client relationships to encourage repeat business and referrals.
Track and achieve daily/weekly call targets and sales KPIs.
Stay updated on travel destinations, packages, and promotions to present accurate and timely information.
Address customer concerns quickly and professionally to ensure satisfaction and positive reviews.
Benefits
Skills
Important Information
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