Previous working experience in customer service, or customer service related fields (i.e. Telemarketing, Billing, Customer Liaison etc) is an added advantage but not essential
Possess good telephone etiquette with a smiley voice.
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Food and Beverage
Food Safety
Food Preparation
Customer Service
Coffee Preparation
Point of Sale (POS) Systems
Beverage Knowledge
Food Handling
Cash Handling
Communication Skills
Teamwork
Attention to Detail
Time Management
Time Management
Inventory Management
Team Management
Problem Solving
return & exchange handling
warehouse operation
after-sales support
responsible & reliable
able to communicate in Mandarin & Malay