Legal Document Preparation
Client Communication
Billing and Invoicing
Office Administration
Time Management
Attention to Detail
Confidentiality
Timely
Data Entry
Administrative Support
Office Management
Scheduling
Communication
Data Entry
Record Keeping
Customer Service
Communication Skills
Organizational Skills
Time Management
Microsoft Office Suite
Office Administration
Clerical Support
Monitor customer accounts for overdue payments and initiate collection efforts through phone calls, emails, and payment reminders.
Reconcile customer accounts and resolve any discrepancies or disputes related to invoicing or payments, escalating complex issues to senior team members.
Prepare and maintain accurate records of all collection activities, including payment arrangements, promises to pay, and correspondence with customers.
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Perform data entry tasks, including updating client information, recording treatment details, and managing inventory records.
Provide administrative support to the veterinary team, including preparing documents, managing correspondence, and assisting with other clerical tasks as needed.
Handle billing and payment processing, including generating invoices, collecting payments, and managing accounts receivable.
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Cultivate relationships with key regional and local media. Lead media engagement efforts including press outreach, interview coordination, press material development, and preparation of CARSOME’s spokespeople. Serve as a strategic partner in media strategy, coverage monitoring, and message alignment.
Develop and manage communications response plans for potential issues and crises. Draft holding statements, FAQs, and internal guidance while coordinating closely with local teams to ensure timely dissemination and handling of any crisis situation.
Lead and manage the regional communications team, providing guidance, direction, and development opportunities. Foster strong relationships with internal stakeholders and subsidiary teams to ensure alignment on messaging, timelines, and business priorities.
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