Customer Service
Data Entry
Order Processing
Communication Skills
Record Keeping
Administrative Support
Inventory Management
Product Support
Problem Solving
Monitor key performance indicators (KPIs) for logistics operations, analyze data, and generate reports to identify areas for improvement and implement corrective actions.
Manage and lead a team of logistics staff, providing guidance, training, and performance feedback to foster a productive and motivated work environment.
Ensure compliance with all relevant regulations, safety standards, and company policies within the logistics and transportation functions.
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To assist Operation Executive / Operation Manager coordinate and communicate with HQ backend to ensure daily, weekly or monthly routine duties complete as per schedule
Assist Operation team to prepare stock take with make sure outlet planogram is updated and ensure outlet stock take accomplish as planning
Assist to handle customer inquiries or complaints in a polite manner
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Prepare and maintain monthly operational reports, including P&L statements and Net Trading Square Footage reports.
Provide administrative support for Store Operations, including stationery procurement, maintaining store contact records, and coordinating courier correspondence.
Prepare monthly Store Manager duty rosters and support operational planning activities.
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Prepare and maintain monthly operational reports, including P&L statements and Net Trading Square Footage reports.
Provide administrative support for Store Operations, including stationery procurement, maintaining store contact records, and coordinating courier correspondence.
Prepare monthly Store Manager duty rosters and support operational planning activities.
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Office Maintenance & Supplies: Monitor office inventory (stationery, pantry supplies, equipment), reorder supplies within budget, and liaise with building maintenance.
Basic Financial Processing:Assist with basic bookkeeping tasks, such as tracking petty cash, processing staff expense claims, issuing invoices, and compiling receipts for accounting.
Education: SPM / Diploma in Business Administration, Secretarial Studies, or equivalent.
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Support procurement, logistics, and inventory teams with documentation and follow-ups.
File and organize physical and digital documents, including invoices, delivery notes, goods received notes (GRN), delivery orders (DO), and purchase orders (PO).
Monitor and manage office supplies and warehouse administrative tools.
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