2,700+ It Helpdesk Jobs - June 2026 - High Salaries
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"it helpdesk"
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Undisclosed
Singapore
- When escalating or routing, provide thorough handover notes so that the receiving team has everything they need and the customer never has to repeat themselves.
- Keep customers informed at every stage — proactive updates, not radio silence. If something is taking longer than expected, the customer should hear from you before they chase.
- Follow up on resolved tickets to confirm the customer is satisfied and the issue has not recurred. ...
Posted
4 days ago
Undisclosed
Wilayah Persekutuan Kuala Lumpur, Malaysia
- About TCS:
- Join Tata Consultancy Services, Asia Pacific and be part of an organization committed to sustainable development for our future. TCS follows the Tata group philosophy of building sustainable businesses that are rooted in the community and demonstrate care for the environment. Our unique values position us to combine a purpose-driven worldview with digital innovation, collaborating with customers, communities and governments to lead and shape innovative solutions for a sustainable future. TCS has been carbon neutral in its operations across 11 countries, 12 delivery centres and 18 offices in Asia Pacific since 2022. This is only the initial stage in TCS’ journey as we strive to achieve long-term net zero emissions by 2030.
- Corporate sustainability is embedded in our triple-bottom-line, focusing on people, the planet, and our purpose. Our offices are designed with eco-friendly features that significantly reduce our carbon footprint and enhance energy efficiency. We actively champion green initiatives, such as promoting paperless operations, implementing energy-efficient practices, and fostering employee engagement in sustainability efforts. When you become part of the TCS family, you will play an essential role dedicated to innovation, excellence, and crafting a brighter, greener future together. Join us and be a part of our mission to drive sustainability through technology and talent at Tata Consultancy Services, APAC today. ...
Posted
4 days ago
Undisclosed
Singapore, Singapore
- •Collaborate with cross-functional teams, including Systems Administration and Networking.
- •Escalate complex technical issues to higher-level support teams.
- •Maintain and manage IT assets and equipment. ...
Posted
4 days ago
Undisclosed
Petaling
- Should answer questions and provide relevant information to the customers that they might need and then list down the orders which the customers might purchase thereby providing them excellent service.
- Assist in administering the relevant tests and in observing students in the testing room during the testing process, thereby ensuring that the integrity of the test is maintained.
- Must treat all the customers with politeness, respect and courtesy. ...
Posted
5 days ago
Undisclosed
- • Install, configure, and maintain network and POS hardware including routers, switches, printers, and other peripherals across restaurant sites in JB, surrounding areas, and Singapore
- • Be the go-to troubleshooter for merchants experiencing network or POS issues, diagnosing problems quickly and delivering solutions with confidence
- • Act as a trusted advisor, sharing best practices and recommendations on hardware setup, network configuration, and system optimisation ...
Posted
5 days ago
Undisclosed
Hulu Selangor
- Maintain and update the IT support documentation, including user guides and knowledge base articles
- Collaborate with the IT team to identify and implement process improvements, enhancing the overall efficiency of the IT support function
- Ensure the proper functioning and maintenance of all IT equipment, including computers, printers, and network devices ...
Posted
5 days ago
Undisclosed
KL City
- Serving as the first point of contact for customers seeking technical assistance over the phone Chat or email.
- Performing remote troubleshooting through diagnostic techniques and pertinent questions
- Walk the customer through the problem-solving process. ...
Posted
5 days ago
Undisclosed
Singapore
- •Collaborate with cross-functional teams, including Systems Administration and Networking.
- •Escalate complex technical issues to higher-level support teams.
- •Maintain and manage IT assets and equipment. ...
Posted
5 days ago
SGD5,000 - SGD5,000 每月
Singapore
- Monitor and ensure security software, antivirus solutions, and system updates are deployed and maintained.
- Maintain accurate inventories of IT hardware, software licenses, and technology resources.
- Support remote users and branch offices by diagnosing and resolving technical issues remotely. ...
Posted
5 days ago
SGD2,800 - SGD2,800 每月
Singapore
- • Provide First Call Resolution (FCR) technical support via phone and email
- • Perform first-level troubleshooting on reported incidents and escalate to appropriate resolver groups when required
- • Provide timely updates to customers on outstanding issues within agreed service levels ...
Posted
5 days ago
SGD4,500 - SGD4,500 每月
Singapore
- This role requires strong troubleshooting capabilities, excellent communication skills, and the ability to work independently while supporting a dynamic office environment.
- Key Responsibilities
- IT Support & Troubleshooting ...
Posted
5 days ago
SGD3,000 - SGD3,000 每月
Singapore
- Maintain a high level of user satisfaction with excellent customer service, offering solutions to meet clients’ needs
- IT asset management and other adhoc duties as assigned
- Bachelor’s degree in computer science, IT or related field or equivalent in education and experience ...
Posted
5 days ago
Undisclosed
Malacca City
- Perform technical expert training for our customers and contribute to our growing professional service offerings, including customized installation as well as API programming support
- Contribute to in-depth troubleshooting of software and hardware issues, including analyzing log files to ensure high product performance and reliability
- Collaborate with your Manager and the relevant software and hardware stakeholders to resolve raised issues ...
Posted
5 days ago
SGD3,000 - SGD3,000 每月
Singapore
- Perform problem diagnostic and escalation as necessary to IT vendor to resolve IT issues.
- Troubleshoot and maintain office network, PC hardware and software system.
- To assist in hardware and software procurement. ...
Posted
5 days ago
SGD2,800 - SGD2,800 每月
Singapore
- • Perform first-level troubleshooting on reported incidents and escalate to appropriate resolver groups when required
- • Provide timely updates to customers on outstanding issues within agreed service levels
- • Maintain ownership of cases and ensure accurate documentation until closure ...
Posted
5 days ago
SGD3,000 - SGD3,000 每月
Singapore
- Identify and escalate complex issues that were not able to resolve at level 1, to next level support team when necessary
- Contribute and maintain a knowledge base of frequently asked questions and solutions.
- Vendor coordination for customer onsite support when necessary ...
Posted
5 days ago
Undisclosed
Singapore
- Infrastructure maintenance including OS patching, application patching or minor Infra change.
- Work closely with Onsite Support as well as remote R&D resource to collaborate as a team to resolve the incidents in a timely manner.
- Communicate and interface with technical guys from vendors and customers. ...
Posted
5 days ago
Undisclosed
Singapore
- Report issues and customer feedbacks to his supervisor or regional support team on a monthly basis.
- Manage key accounts that are being assigned.
- Review and maintain spare parts in own c-location needed to support local operations. ...
Posted
5 days ago
MYR2,500 - MYR3,500 每月
- Prepare and update reports, ensuring proper documentation of all development, service, and repairs in line with the company's standards.
- Participate in technical meetings, presentations, and site surveys. Prepare and review conceptual designs and reports, ensuring accuracy and applicability for the final project execution.
- Complete tasks assigned by the company within the given timeline and to the required quality standards. ...
Posted
6 days ago
MYR2,500 - MYR3,500 每月
- Prepare and update reports, ensuring proper documentation of all development, service, and repairs in line with the company's standards.
- Participate in technical meetings, presentations, and site surveys. Prepare and review conceptual designs and reports, ensuring accuracy and applicability for the final project execution.
- Complete tasks assigned by the company within the given timeline and to the required quality standards. ...
Posted
6 days ago
Undisclosed
- Familiar with the latest gaming technology
- Ability to perform second level of machine troubleshooting down to the PCB Electronic component level
- Ability to repair controllers, LCD, LED etc. ...
Posted
6 days ago
SGD2,500 - SGD4,000 每月
Singapore
- Identifying complex issues that require specialised attention and escalate to Level 2 or Level 3 support teams
- Ensuring all requests are handled within agreed-upon timeframes to meet organisational standards.
- Maintain and update the software application with a comprehensive knowledge base of common issues and solutions to improve team efficiency. ...
Posted
4 days ago
SGD3,000 - SGD5,000 每月
Singapore
- Manage and resolve incidents and service requests within agreed service levels
- Perform troubleshooting and repair of end user devices and peripherals
- Conduct routine maintenance including upgrades and component replacements ...
Posted
6 days ago
每月
Singapore
- Set up and prepare new workstations for users, including operating system and software installation
- Manage user administration tasks such as user ID creation, email account setup, and password resets
- Assist in POS software staging, configuration, and testing ...
Posted
6 days ago
SGD5,000 - SGD6,500 每月
Singapore
- Networking Concepts: TCP/IP, IP Addressing, Subnet Mask, Gateway, DNS, DHCP
- Cryptography and its types
- Firewall concepts and configurations ...
Posted
6 days ago
Undisclosed
KL City
- .Ensure adherence to SLA/OLA targets, including response and resolution timelines
- .Perform ticket triaging, routing, and escalation to L2/L3 teams where required
- .Follow up with users to ensure issue resolution and customer satisfaction ...
Posted
7 days ago
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