Maintain IT asset inventory, technical documentation, and incident logs.
Ensure compliance with IT policies, procedures, and security best practices.
Support business-related technology projects, including advertising systems, card payment terminals, DuitNow, e-wallet integrations, and other digital initiatives.
...
IT Infrastructure Management
Network Administration (TCP/IP
Microsoft 365 & Active Directory Administration
Cybersecurity & Endpoint Protection
Technical Troubleshooting & End-User Support
Backup & Disaster Recovery Management
IT Asset & Vendor Management
IT Hardware & Software Troubleshooting
IT System Administration
Cloud Services & Cloud Migration Support
IT Operation Management
Technical troubleshooting and problem-solving
Computer hardware and software installation
Network setup and maintenance
System and software configuration
Technical troubleshooting and problem-solving
Computer hardware and software installation
Network setup and maintenance
System and software configuration
Administer and maintain company email accounts, software applications, system accounts, and user access permissions in accordance with internal IT policies and security requirements.
Install, configure, update, and maintain operating systems, business applications, and productivity software to support business operations.
Manage end-to-end IT onboarding activities for new employees, including preparation and deployment of IT equipment, email account setup, software installation, user account creation, and system access provisioning.
...
The Authority may from time to time request the Supplier to locate specific type of request logged by specific users, or to extract information to support audit queries
Dissemination of information related to the systems e.g. system downtime, user communications, software-provisioning instructions and system enhancement
Provide a Helpdesk Queries Analysis Report that categorises and trends the queries
...
Consolidate invoices for the finance team monthly.
Manage procurement of software, hardware, and subscriptions, including software license management and renewals, ensuring value for money and timely fulfilment.
Maintain accurate inventory records and coordinate the responsible disposal of obsolete or unwanted equipment.
...
Diploma/Degree in Computer Science, Information Technology, or equivalent. 2+ years in IT support, with hands-on experience. Proficient in Windows Server, Active Directory, Office 365, and basic networking. Experience with system imaging, antivirus tools, and remote administration. Strong problem-solving skills and ability to work independently.
• Degree in Electronic Engineering / IT / Computer, or its equivalent.• Familiar with Windows Servers, Database and Networking.• Ability to perform second level of machine troubleshooting down to the PCB Electronic component level.• Ability to repair controllers, LCD, LED etc.• Fresh Graduate is encouraged to apply.