300+ It Helpdesk Jobs in Federal Territory - September 2026

Other desired certifications / preferred skills other qualifications:
Microsoft Azure certifications (AZ-104, AZ-305, or equivalent) orMicrosoft 365 certifications (MD-102, MS-102, or equivalent) orNetworking certifications (CCNA or equivalent)
Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our Privacy Notice.

Posted

7 days ago

IT Helpdesk IT Helpdesk

AvePoint

Full Time

KL City

Other desired certifications / preferred skills other qualifications:
Microsoft Azure certifications (AZ-104, AZ-305, or equivalent) orMicrosoft 365 certifications (MD-102, MS-102, or equivalent) orNetworking certifications (CCNA or equivalent)
Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our Privacy Notice.

Posted

a month ago

IT Helpdesk Support IT Helpdesk Support

Logicalis

Full Time

KL City

To update customer on current status of tickets and ticket closure
Preparing handover report to Service Delivery Manager and next shift
Basic skills and Knowledge in IT Infrastructure products (Network, Security and System) and their installation. ...

Posted

10 days ago

IT Helpdesk Support IT Helpdesk Support

All Jobs

Full Time

KL City

To update customer on current status of tickets and ticket closure
Preparing handover report to Service Delivery Manager and next shift
Basic skills and Knowledge in IT Infrastructure products (Network, Security and System) and their installation. ...

Posted

11 days ago

IT Helpdesk Support IT Helpdesk Support

Logicalis Asia Pacific

Full Time

KL City

To update customer on current status of tickets and ticket closure
Preparing handover report to Service Delivery Manager and next shift
Basic skills and Knowledge in IT Infrastructure products (Network, Security and System) and their installation. ...

Posted

11 days ago

IT Helpdesk-Support IT Helpdesk-Support

Info Tech Systems Integrators (M) Sdn Bhd

Full Time

KL City

Remotely connected to customer workstations or servers to troubleshoot software-related issues.
Accountable for meeting individual KPIs and team goals and following procedures.
Perform data migration works and conduct product training to end user, when necessary. ...

Posted

20 days ago

IT Helpdesk - Onsite Support IT Helpdesk - Onsite Support

Xetron Solutions Sdn Bhd

Full Time

KL City

Install, configure, maintain, and troubleshoot computer systems and software.
Provide technical support for Windows OS, Microsoft Office, email, user accounts, and common business applications.
Troubleshoot basic network connectivity issues involving Wi-Fi, LAN, IP, DNS, and routers. ...

Posted

11 days ago

IT Helpdesk Support ( Malaysian Mandarin Speaker Only ) IT Helpdesk Support ( Malaysian Mandarin Speaker Only )

Wow People

Full Time

KL City

Perform initial issue investigation, identify root cause, and escalate to the relevant internal teams when required.
Support incident response for urgent production issues, including issue reporting, coordination, follow-up, and status updates.
Assist in preparing incident summaries, RCA findings, SOPs, FAQs, and troubleshooting guides. ...

Posted

4 days ago

IT Helpdesk - Banking Customer Service Officer IT Helpdesk - Banking Customer Service Officer

CTI GROUP HK LIMITED

Full Time

KL City

Basic knowledge of Windows, Microsoft Office, PCs, mobile devices and digital banking platforms.
Good troubleshooting, problem-solving and complaint-handling skills.
Good communication skills in Cantonese, Mandarin and English. ...

Posted

24 days ago

IT Helpdesk - Banking Customer Service Officer IT Helpdesk - Banking Customer Service Officer

CTI Group HK Limited

Full Time

KL City

Basic knowledge of Windows, Microsoft Office, PCs, mobile devices and digital banking platforms.
Good troubleshooting, problem-solving and complaint-handling skills.
Good communication skills in Cantonese, Mandarin and English. ...

Posted

24 days ago

Customer Service | Fresh Grad | (Mandarin LiveChat - IT Helpdesk) Customer Service | Fresh Grad | (Mandarin LiveChat - IT Helpdesk)

Agensi Pekerjaan Eternity Sdn Bhd

Full Time

KL City

Maintain accurate customer information and service records.
Follow up on customer requests to ensure timely resolution.
Meet monthly customer service KPIs and follow company SOPs and guidelines. ...

Posted

11 days ago

OFS - Mandarin Speaker L1 IT Helpdesk Support (3rd Party Contract -1 Year Renewable) OFS - Mandarin Speaker L1 IT Helpdesk Support (3rd Party Contract -1 Year Renewable)

Tencent

Full Time

KL City

Provide basic troubleshooting support for desktops, laptops, printers, and other peripherals.
Support standard software applications and assist with installations or configurations or troubleshooting.
Assist users with hardware requests, ensuring the application submission process is completed. ...

Posted

20 days ago

IT Support and Helpdesk support IT Support and Helpdesk support

Hiree

Full Time

KL City

Manufacturing industry: 1 year (Required)
English (Required)
Provide end-to-end IT support and Helpdesk services across manufacturing, office, and lab environments. ...

Posted

4 days ago

Technical Support Technical Support

Sonicboom Solutions Sdn Bhd

Full Time

Bangsar South

Manage external vendor’s relationships and services.
Complete all assigned tasks within given time frame, task includes on-site and off-site mechanical and electrical & Software/Hardware work. Especially, during critical time, e.g. deployment period, able to work and response even after Service Operation hours and/or weekend and public holiday whenever required.
Must be fast responding to support and attending to the case after call, email or instruction received. ...

Posted

3 days ago

Technical Support Technical Support

Kamlax Global Technologies SDN BHD

Full Time

KL City

Configure payment methods, order types, receipt settings and other POS features.
Support the setup of online ordering, QR ordering, kiosks and payment integrations where required.
Perform remote installation, configuration and testing of POS systems. ...

Posted

10 days ago

Service Desk Analyst Service Desk Analyst

Rosemallow Technologies Pvt Ltd

Full Time

KL City

Posted

3 days ago

IT Support Specialist IT Support Specialist

FIRMUS

Full Time

KL City

Identity and Access Management (IAM): Administer departmental collaboration platforms, enforcing secure collaboration practices and ISMS-aligned IAM controls.
M365 Management: Administer and troubleshoot the Microsoft 365 ecosystem (Outlook, Teams, SharePoint, OneDrive), including licensing and service health.
Security & Usability: Continuously enhance M365 security settings while optimizing platform usability for end-users. ...

Posted

3 days ago

IT Service Desk IT Service Desk

Rosemallow Technologies

Full Time

KL City

Perform initial troubleshooting and diagnosis.
Provide step-by-step guidance to users where applicable.
Ensure proper ticket categorisation, prioritisation and assignment. ...

Posted

6 days ago

Service Desk Specialist Service Desk Specialist

RIAmetric

Full Time

KL City

Strong communication and interpersonal skills, with the ability to explain technical information clearly to non-technical users.
Experience working in healthcare or other regulated environments and familiarity with data privacy and security best practices are beneficial.
Organizational skills and attention to detail, with the ability to document issues and resolutions accurately. ...

Posted

6 days ago

Technical Support Specialist Technical Support Specialist

ETeam

Full Time

KL City

Operate information technology production services in alignment with established protocols and service level agreements.
Collaborate with colleagues to maintain and improve operational efficiency.
Expert proficiency in IT Troubleshooting. ...

Posted

7 days ago

Specialist, Technical Support Specialist, Technical Support

TNG Digital

Full Time

KL City

Gather problem logs or DB logs then escalating to the right team/individuals.
Gather data from logs or DB for reporting or statistic analytic.
Working closely with Site Reliability Engineer (“SRE”) and Quality Assurance (“QA”) team. ...

Posted

10 days ago

IT Support Technician IT Support Technician

Katalyst Data Management

Full Time

KL City

Posted

11 days ago

Service Desk Agent Service Desk Agent

Beyond2u Sdn Bhd

Full Time

Bangsar South

Strong analytical and problem-solving skills
Able to work independently and effectively in a team environment
Posses Own transport ...

Posted

11 days ago

IT Support Specialist IT Support Specialist

GENO Management

Full Time

KL City

Check, respond and resolve tasks from the ticketing system.
Any ad hoc tasks assigned from time to time by management.
Minimum Diploma level education in Computer & IT, or relevant fields. ...

Posted

11 days ago

IT Support Specialist IT Support Specialist

GENO Management Solutions

Full Time

KL City

Monitor, respond to, and resolve tasks through the ticketing system.
Coordinate with internal teams and escalate issues when necessary.
Perform ad-hoc tasks assigned by management. ...

Posted

11 days ago

IT Support Engineer IT Support Engineer

OPSOLUTIONS

Full Time

KL City

Provides technical assistance to user on basic desktop request as and when require.
Train users on IT equipment usage.
Support software applications. ...

Posted

11 days ago

Senior IT Support Senior IT Support

FIRMUS

Full Time

KL City

Project Management: Own and coordinate internal IT projects, including system deployments, infrastructure upgrades, and vendor management.
Audit Readiness: Actively contribute to ISO 27001:2022 compliance activities and audit readiness.
Policy Adherence & Process Management: Ensure adherence to company policies while managing and documenting procedures and workflows, including Asset Management, Change Management, and Incident Management. ...

Posted

11 days ago

Technical Support Engineer Technical Support Engineer

Robert Walters

Full Time

KL City

Site Safety & Equipment Integrity: Execute on-site safety risk assessments prior to intervention, strictly complying with machinery safety standards, Lockout/Tagout (LOTO) procedures, and client site protocols.
Technical Reporting: Deliver clear, detailed service intervention logs, failure analysis reports, and customer feedback summaries to both local service management and regional headquarters.

Posted

16 days ago