Command the product procurement process and stock ordering, guaranteeing reliable product availability while proactively implementing strategies to minimize out-of-stock events and mitigate overstock exposure.
Partner closely with commercial leadership, applying a deep understanding of marketing plans and brand promotional calendars to ensure supply chain readiness for flash sales, mega-campaigns, and live commerce events.
Design and oversee rigorous inventory control policies, directing routine and ad-hoc stock audits to maintain uncompromising accuracy and data integrity across warehouse management systems.
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Automation Roadmap: Assist the Manager in identifying manual "logic" in regional reporting and translating it into technical requirements for IT to automate.
Dashboard Ownership: Own the accuracy of regional trade dashboards, ensuring that the "story" behind the numbers is visible and accurate for management.
Exception Management: Refine the "management by exception" process, training the team to flag only high-risk anomalies rather than manually checking routine transactions.
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Implement innovative solutions to improve forecasting accuracy and resource allocation
Stay updated on industry trends and best practices to continuously improve planning strategies
Develop plans to ensure efficient introduction of new products, SKU phase in/out and product discontinuation as well as SLOB review and deployment.
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Build, lead, and develop a high-performing National Airfreight Perishables Team, fostering accountability, collaboration, and capability in line with the KN Roadmap and RACI framework.
Ensure operational excellence, partnering closely with Corporate Airfreight, Perishables Management, and cross-functional stakeholders to deliver service reliability and quality.
Recruit, coach, and motivate talent (in alignment with Corporate dotted-line management) to strengthen bench strength and long-term product expertise.
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Assist in department related documents when needed
Candidate must possess at least Diploma/ Degree in Retail Management/ Logistics Management/ Supply Chain Management/Business Administration or equivalent.
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Dashboard Support: Maintain the data feeds for regional reporting, ensuring that automated systems are pulling accurate information.
Operational Support
Process Verification: Ensure that the foundational standards set by the regional office are being utilized correctly by local teams in their workflows.
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Track and review all spares requirements from all sources (eg: Modification Action Form (MAF), Engineering Notes (EN), Airworthiness Directive Special Inspection (ADSI/SI), Carry Forwards (CFWD), Preload Bill of Material (BOMs), Pre-Service Mod (PSM), Hard/Soft-life, etc), reviewing past trends and future demands, to ensure timely availability of spares
To inform purchasing team to cancel Purchasing Orders (PO) for requirements that are cancelled
Review frequent robbed spares from aircraft in hangars. Monitoring of frequent robbed items
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Build and grow high performing teams: acquire, develop, engage and retain extraordinary Talent. Set clear performance expectations and create a culture of empowerment and accountability to achieve results.
Deliver business results through insight and action: identify key insights and take fast, focused action to grow productivity and performance.
Lead change through positivity and a growth mindset: inspire a shared vision and purpose; influence thinking and behaviors of others through partnership and collaboration.
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Collaborate with cross-functional team members to organize and execute product training programs for key customers, ensuring alignment with business objectives and customer requirements.
Conduct product presentations to showcase features, benefits and applications to potential clients, including interior designers, carpenters, and architects.
Provide expert assistance to customers for product troubleshooting, addressing technical queries and resolving issues promptly to ensure customer satisfaction.
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Assist in department related documents when needed
Candidate must possess at least Diploma/ Degree in Retail Management/ Logistics Management/ Supply Chain Management/Business Administration or equivalent.
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