- Jalan PJS 11/26 Subang Jaya Selangor Malaysia 47500

Working Location
Job Description
Requirements
Provide excellent customer service to all patrons, ensuring a welcoming and positive experience at the tea shop.
Prepare and serve a variety of tea-based beverages and other menu items accurately and efficiently, adhering to established recipes and quality standards.
Handle cash and card transactions accurately using the point-of-sale (POS) system, and manage daily cash reconciliation.
Maintain cleanliness and organization of the tea shop, including the service counter, seating areas, and back-of-house, following health and safety regulations.
Assist with inventory management, including receiving stock, monitoring inventory levels, and informing management of low stock items.
Collaborate effectively with team members to ensure smooth operations during peak hours and maintain a positive work environment.
Communicate clearly and politely with customers and colleagues in English, Mandarin, and Bahasa Malaysia.
Adhere to all company policies and procedures, including those related to food safety and hygiene.
Be punctual and reliable for all scheduled shifts, demonstrating a strong work ethic.
Willingness to learn and adapt to new products, promotions, and operational procedures as introduced by the company.
Responsibilities
Greet customers warmly and provide excellent customer service, assisting them in selecting their preferred tea beverages and snacks.
Prepare and serve a variety of tea-based drinks, ensuring adherence to recipes and quality standards.
Handle cash and card transactions accurately using the Point of Sale (POS) system.
Maintain cleanliness and organization of the tea shop, including tables, counters, and equipment.
Restock ingredients and supplies as needed, and assist with inventory management tasks.
Communicate effectively with team members to ensure smooth operations and efficient workflow.
Follow all food safety and hygiene regulations to ensure a safe dining environment.
Engage with customers to build rapport and encourage repeat business, promoting special offers and new menu items.
Benefits
Skills
USJ 21
0.9 km
WAWASAN
1.0 km
TAIPAN
1.6 km
ALAM MEGAH
1.8 km
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