Administrative Support
Office Management
Scheduling
Record Keeping
Communication
Data Entry
Time Management
Problem-Solving
Customer Service
Organizational Skills
Organizational Skills
Client Relationship Management
Sales Support
Administrative Support
Communication Skills
Team Collaboration
Problem-Solving
Time Management
Time Management
Time Management
Assist with the preparation and processing of invoices, purchase orders, and other financial documents, liaising with the accounts department as needed.
Support sales activities by preparing sales reports, managing customer inquiries, and coordinating with the sales team to ensure smooth operations.
Manage office supplies inventory, placing orders and ensuring adequate stock levels for daily operations.
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Accurately document customer interactions and follow company procedures.
Escalate complex cases to the relevant department when necessary.
Maintain service quality standards and achieve individual performance targets.Location: UOA Business Park, Glenmarie, Shah AlamEasily accessible via LRT Subang Jaya (shuttle/transport available if applicable)
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Billing Alignment: Verify that the items and pricing on the quotation, PO, and DO match perfectly before forwarding them to the finance team for invoicing.
Handle filing, data entry and documentation.
Assist with daily office and administrative tasks.Office Located: Subang Jaya
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Documentation: Keep detailed and accurate records of customer interactions, process customer accounts, and file necessary documents in our CRM system.
Escalation Handling: Recognize complex issues and route them to the appropriate internal teams (e.g., tech support, billing) while keeping the customer informed.
Feedback Loop: Collect and share customer feedback with management to help improve our products and overall customer experience.
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Customer Service Management
Supervisory Skills
Hotel Operations
Mandarin Language Proficiency
Guest Relations
Problem-Solving
Team Leadership
Communication Skills
SQL Accounting Software
Attention to Detail
Organizational Skills
Communication Skills
Time Management
Problem-solving Skills
Production Planning
Administrative Support
Office Administration
Record Keeping
Communication Skills
Time Management
Data Entry
Problem Solving
Organizational Skills
Teamwork
Attention to Detail