Manage all receipts of outlets, includes cash, card payment and e-wallet payment. Ensure no missing payments for all sales made and safe keep cash received.
Ensure outlet operation guide is adhere to by outlet and staff at all time.
Ensure best customer experience provided to all outlet customers, and handle issues and complaint raised by customers adequately.
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Manage and nurture existing customer relationships to ensure satisfaction, repeat business, and identify opportunities for upselling and cross-selling.
Collaborate with the sales team and management to share market insights, customer feedback, and best practices to drive overall sales performance.
Maintain accurate and up-to-date records of all sales activities, customer interactions, and transaction details in the company's CRM system.
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You shall greet the Manager at the outlet that you are visiting yourself. You shall visit the store and inspect the staff – life of our goods.
You shall ensure there are sufficient stocks in the store. In the event there are insufficient goods in the store, you shall report the matter to the Sales Manager / Sales Supervisor immediately.
You shall endeavor to arrange our products in an eye-catching position, and You shall follow the first-in / first out principle (FIFO) while arranging our products to reduce expired stock and market returns.
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Manage all receipts of outlets, includes cash, card payment and e-wallet payment. Ensure no missing payments for all sales made and safe keep cash received.
Ensure outlet operation guide is adhere to by outlet and staff at all time.
Ensure best customer experience provided to all outlet customers, and handle issues and complaint raised by customers adequately.
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To contribute to Company’s Cash Flow Management, Cost of goods target and Gross profit by achieving high forecast accuracy and optimisation of inventory control.
To maintain and track all Purchasing expenses in within approved annual budget.
To implement Demand Planning based on deep understanding of company’s sales planning so that the company’s operations are not impacted and no loss of sales opportunity.
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Conduct in-depth product knowledge sessions and compelling sales presentations to effectively communicate the value proposition of our first aid and medical supplies.
Negotiate contract terms and pricing with clients, ensuring mutually beneficial agreements that align with company objectives and profitability goals.
Utilize CRM systems to meticulously track sales activities, manage customer interactions, and generate accurate sales forecasts for effective pipeline management.
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Customer Service
Point of Sale (POS)
Cash Handling
Transaction Processing
Inventory Management
Sales Support
Product Knowledge
Attention to Detail
Communication Skills
Problem Solving
Time Management
Teamwork