Organisation
Time Management
Effective Communication
Microsoft Office
Google Suite
Corporate Reporting
Attention to Detail
Administrative Support
Task Management
Email Management
Scheduling
Problem Solving
Communication
Attention to Detail
Organizational Skills
Communication Skills
Time Management
Scheduling
Calendar Management
Email Management
Task Prioritization
Problem-Solving
Microsoft Office Suite
Discretion
Negotiation Support: Assist the ED in preparing for vendor negotiations by analyzing price trends and historical data.
Expense Tracking: Reconcile business expenses, manage budgets for specific projects, and ensure all financial documentation is audit-ready.
Trade Documentation: Coordinate with freight forwarders and customs brokers to ensure all import/export paperwork (Bills of Lading, Commercial Invoices, Certificates of Origin) is accurate.
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Conduct product recall/mock product recall and traceability of affected lots when necessary.
Assist in ensuring the company's compliance with customer requirements, legal standards, and certified systems.
Establish and maintain a customer complaint system, analyzing and understanding customer requirements/specifications, and effectively communicating them to relevant production departments.
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Quality Assurance
Documentation
Document Management
ISO Standards Knowledge
Auditing
Quality Control
AutoCAD
Analytical
Problem Solving
Communication
Regulatory Compliance
Reporting
Excellent Communication skills, both written and verbal, with a professional and courteous manner when dealing with internal and external stakeholders.
High level of discretion, integrity, and ability to handle confidential information appropriately.
Strong organizational skills, attention to detail, and the ability to prioritize tasks in a fast-paced environment.
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Provide motivation, training and comprehensive communication to all the staff in the organization regularly to enhance the understanding and awareness of the procedure.
To review and approve for use the drafted documents
Provide motivation, training and comprehensive communication to all the staff in the organization regularly to enhance the understanding and awareness of the procedure
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Act as the main coordinator between suppliers, internal departments, and customers regarding laundry or consumables quality issues.
Handle CARs (Corrective Action Requests) from internal teams or customers, including investigation, root cause analysis, corrective actions, effectiveness review, and follow-ups to ensure timely closure.
Investigate non-conformances and recommend corrective actions based on root cause analysis.
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To participate in periodic internal, external audit and all other inspections to ensure effective implementation of all quality procedures and standards throughout the entire operation.
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