Collaborate closely with cross-functional departments, including purchasing, merchandising and operations, to ensure cohesive and consistent project management across all departments
Conduct thorough market research to identify consumer preferences, FMCG industry trends, and competitive landscape, and apply insights to enhance our marketing strategies
Maintain brand identity and consistency across all marketing materials and campaigns, ensuring they align with our brand's voice, values, and visual aesthetics
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Field Engagement & Network Expansion: Conduct regular on-site customer visits to drive sell-through, strengthen existing relationships, and expand the local sales and service network.
Market Intelligence: Gather and analyse market insights, including retail landscape data, competitor activities, and vehicle registration trends by segment, to support strategic decision-making.
Customer Advisory: Provide consultative support to customers, enhancing their service standards and operational efficiency to build long-term loyalty.
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• Manage daily inventory management and accurately updated in the SQL system.
• Prepare and record the goods or spare parts required for sales and service orders.
• Process RMA (Return Merchandise Authorization) for servicing and manage warranty claims with suppliers, keeping the warranty claim list up to date.
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Excellent verbal and written communication skills.
Experience in basic understanding SQL
Independent
meticulous
and able to maintain high professionalism in a fast-paced environment.
Proficient in using Microsoft Office
Product Innovation: Partner with R&D and factory teams to bring new products to life—from consumer insights to packaging design to launch-day excitement.
Brand Leadership: Take full ownership of brand strategy, from vision to execution. Build annual marketing plans that drive measurable business results and consumer love.
Campaign Innovation: Design and launch best-in-class integrated campaigns—from concept to market execution. You'll have the freedom to think big and the resources to make it happen.
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Well-versed in managing foreign workers, including permit renewals, immigration matters, agency liaison, and compliance with Malaysian labour regulations.
Experience in retail, supermarket, FMCG, or multi-outlet environment is highly preferred.
Good knowledge of Malaysian labour laws (Employment Act, EPF, SOCSO, EIS, LHDN).
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