Agensi Pekerjaan TalentConsult Hiring! Contract Collection Officer | Immediate Hiring | Attractive Incentive (Contract Based) in Selangor, Earn up to MYR 2,200 - Ricebowl

Minimum SPM qualificationwith1-2 years of debt collection experience.

Good communication and interpersonal skills.

Ability to remain calm, patient, and professional when handling customers.

Basic computer literacy and data entry skills.

Responsible, organized, and able to work independently.

Fresh graduates with a Diploma are encouraged to apply.

Contact customers through phone calls, messages, or other approved communication channels regarding outstanding payments.

Explain payment details and assist customers in understanding their account status.

Work closely with customers to discuss suitable repayment arrangements when needed.

Keep accurate records of all customer interactions and payment updates.

Escalate complex or unresolved cases to the supervisor when necessary.

Achieve collection targets while maintaining service quality and professionalism.