Product Knowledge: Develop a deep understanding of the company's products or services to address customer queries accurately and recommend suitable solutions.
Communication: Communicate with customers in a professional and courteous manner, providing clear and helpful information.
Record Keeping: Maintain detailed and accurate records of customer interactions, inquiries, and complaints in the company's customer relationship management ( RM) system.
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Provide first-class service to make every high-quality customer satisfied.
Build a professional, efficient, responsible and trustworthy company image for customers with considerate, considerate and efficient service consistently organized.
Put oneself in the position of the customer's needs and make a quick and correct response to retain every high-quality customer with first-class service.
Regularly record the solved and unsolved issues and discuss with colleagues and superiors to explore better solutions.
Participate in the regular meetings to report work and share work experience.
, we operate a multi-brand vertically integrated business model, distributing and retailing world leading marques. We pride ourselves on the amazing team, products and services that we have built and represent. The driver behind our growth and reliable brand is
Provide relevant and reliable information to customers on the hospital services, features and other amenities in order to ensure customer satisfaction.
Learn services offered by PCMC and build relationship with key personnel in order to revert to customers queries efficiently and effectively.
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, we operate a multi-brand vertically integrated business model, distributing and retailing world leading marques. We pride ourselves on the amazing team, products and services that we have built and represent. The driver behind our growth and reliable brand is
