400+ Customer Service Management Jobs in Selangor - September 2026 - High Salaries

Showing 490 jobs results for "customer service management" in Selangor
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Chat Available
MYR3,500 - MYR6,000 Per Month
Near Train Station
  • Monitor daily workflow and manpower allocation.
  • Ensure all outlet SOPs are followed.
  • Maintain a clean, organised and professional outlet environment. ...
Customer Service shop management
+4

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Posted
a day ago
Chat Available
MYR5,000 - MYR8,000 Per Month
Near Train Station
  • Documentation: Keep detailed and accurate records of customer interactions, process customer accounts, and file necessary documents in our CRM system.
  • Escalation Handling: Recognize complex issues and route them to the appropriate internal teams (e.g., tech support, billing) while keeping the customer informed.
  • Feedback Loop: Collect and share customer feedback with management to help improve our products and overall customer experience. ...
Customer Service Management Supervisory Skills
+6
Posted
a month ago
Chat Available
MYR3,000 - MYR4,000 Per Month
Near Train Station
  • Understand client requirements and ensure their expectations are clearly communicated to the internal team.
  • Provide timely updates to clients on case progress, pending matters and expected completion timelines.
  • Build trust with clients through consistent, professional and reliable communication. ...
Attention to Detail Analytical
+1

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Posted
9 days ago
Chat Available
MYR1,700 - MYR2,000 Per Month
+Additional Compensation
Near Train Station
  • Monitoring Leads: Monitor incoming leads and analyze their quantity and quality.
  • Reply to Leads: Promptly respond to leads via various communication channels, providing accurate information and addressing inquiries.
  • Propose Rooms to Prospects: Present available and suitable rooms to prospects, emphasizing their suitability and benefits. ...
Sales Communication
+8

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Posted
11 days ago
Chat Available
MYR1,800 - MYR3,500 Per Month
Fresh Graduates
  • Respond to customer inquiries and resolve complaints or issues with a positive attitude
  • Collaborate with kitchen and management teams to ensure smooth service flow
  • Support promotional activities and upsell menu items when appropriate ...
Customer Service Communication Skills
+4

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Posted
10 days ago
Chat Available
MYR2,300 - MYR4,000 Per Month
Fresh Graduates
  • Utilize transportation management systems (TMS) and other relevant software to plan, track, and manage shipments, ensuring accurate data entry and reporting.
  • Monitor and ensure compliance with all relevant transportation regulations, safety standards, and company policies.
  • Assist in the preparation of transportation budgets and cost analyses, providing insights to support decision-making. ...
Transportation Planning Traffic Management
+3

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Posted
11 days ago
Chat Available
Up to MYR5,000 Per Month
Fresh Graduates
Near Train Station
  • Arrange repairs, maintenance and replenishment of household supplies when required.
  • Keep property listings, availability, pricing and other relevant information up to date.
  • Manage the day-to-day operations of our short-stay properties and ensure they are clean, well-maintained and guest-ready. ...
Customer Service Communication Skills
+13

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Posted
3 days ago
Chat Available
MYR1,800 - MYR2,800 Per Month
Fresh Graduates
Near Train Station
  • Identify and escalate high-risk accounts to the Field & Recovery team when necessary.
  • Ensure compliance with internal company policies, collection procedures, PDPA requirements, and code of conduct.
  • Contact customers via phone calls, SMS, WhatsApp, and email to follow up on overdue payments. ...
Strong communication & interpersonal skills Negotiation & persuasion skills
+3

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Posted
16 days ago
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Chat Available
MYR2,200 - MYR2,900 Per Month
+Additional Compensation
Fresh Graduates
  • Lead and motivate the front-of-house and back-of-house teams, fostering a collaborative work environment and ensuring all staff are trained on operational procedures and food safety protocols.
  • Uphold stringent food safety and hygiene standards, conducting regular checks and ensuring compliance with all health regulations.
  • Support the Restaurant Manager in staff scheduling, performance monitoring, and implementing training programs for new and existing employees. ...
Restaurant Management Customer Service
+5
Posted
a day ago
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Chat Available
MYR2,500 - MYR5,000 Per Month
Near Train Station
  • Prepare logistics solutions and assist in quotation
  • Follow up with customers on shipment readiness
  • Arrange bookings and issue instructions to the operations team ...
Customer Service Management Team Leadership
+4
Posted
4 days ago
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Chat Available
MYR3,800 - MYR5,100 Per Month
Fresh Graduates
Near Train Station
  • Conduct outbound calls to resolve more complex or dynamic customer issues
  • Deliver high-quality service to reduce repeat contacts and escalations
  • Provide feedback on processes, systems, and services to improve workflow and customer experience ...
Mandarin Language Proficiency English Language
+5
Posted
a day ago
Chat Available
MYR1,700 - MYR2,500 Per Month
+Additional Compensation
Fresh Graduates
Near Train Station
  • Conduct product presentations, arrange test drives, and explain financing options.
  • Meet or exceed individual monthly sales targets (KPIs).
  • Follow up on leads, walk-ins, and existing customers to generate sales opportunities. ...
Communication Negotiation
+1

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Posted
4 days ago
Chat Available
MYR1,700 - MYR2,500 Per Month
+Additional Compensation
Fresh Graduates
Near Train Station
  • Conduct product presentations, arrange test drives, and explain financing options.
  • Meet or exceed individual monthly sales targets (KPIs).
  • Follow up on leads, walk-ins, and existing customers to generate sales opportunities. ...
Communication Negotiation
+1

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Posted
4 days ago
High Opportunity
Chat Available
MYR1,700 - MYR2,500 Per Month
+Additional Compensation
Fresh Graduates
Near Train Station
  • Conduct product presentations, arrange test drives, and explain financing options.
  • Meet or exceed individual monthly sales targets (KPIs).
  • Follow up on leads, walk-ins, and existing customers to generate sales opportunities. ...
Communication Negotiation
+1

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Posted
4 days ago
Chat Available
MYR1,700 - MYR2,500 Per Month
+Additional Compensation
Fresh Graduates
Near Train Station
  • Conduct product presentations, arrange test drives, and explain financing options.
  • Meet or exceed individual monthly sales targets (KPIs).
  • Follow up on leads, walk-ins, and existing customers to generate sales opportunities. ...
Communication Negotiation
+1

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Posted
4 days ago
Chat Available
MYR3,600 - MYR6,000 Per Month
Near Train Station
  • Build, nurture, and maintain strong long-term relationships with customers and business partners.
  • Proactively identify cross-selling opportunities for mortgage-related products, including MRTA, MLTA, and other banking solutions.
  • Manage the end-to-end mortgage application process, ensuring a seamless customer experience from application submission to loan approval and disbursement. ...
Sales Sales Management
+5

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Posted
a month ago
Chat Available
MYR1,700 - MYR2,500 Per Month
+Additional Compensation
Fresh Graduates
Near Train Station
  • Conduct product presentations, arrange test drives, and explain financing options.
  • Meet or exceed individual monthly sales targets (KPIs).
  • Follow up on leads, walk-ins, and existing customers to generate sales opportunities. ...
Communication Negotiation
+1

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Posted
4 days ago
Chat Available
MYR1,700 - MYR1,800 Per Month
+Additional Compensation
Fresh Graduates
Near Train Station
  • To maintain the highest standard of product quality and hygiene.
  • Key Responsibilities
  • Acts with integrity, honest and acknowledge that promote the culture, values and mission of Baskin Robbins. ...
Customer Service Food and Beverage
+3

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Posted
5 days ago
Chat Available
MYR2,500 - MYR3,500 Per Month
+Additional Compensation
  • Effectively present and demonstrate product features and benefits, highlighting competitive advantages to potential customers.
  • Negotiate contract terms and pricing to secure profitable sales agreements while ensuring customer satisfaction.
  • Collaborate with the marketing and product development teams to provide market feedback and contribute to product improvement strategies. ...
Sales Communication
+4

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Posted
5 days ago
Chat Available
MYR2,000 - MYR4,000 Per Month
  • Follow up on pending customer enquiries, orders, payments and delivery matters.
  • Escalate complaints, unusual cases or matters requiring management approval to the appropriate person.
  • Maintain proper records of customer communications and follow-up actions where required. ...
Customer Service Communication Skills
+4

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Posted
2 days ago
Chat Available
MYR3,000 - MYR4,500 Per Month
Fresh Graduates
Near Train Station
  • Handle calls, messages, and basic enquiries.
  • Coordinate with internal teams and external parties.
  • Maintain proper records, documentation, and filing. ...

Be an early applicant!

Posted
5 days ago
Chat Available
MYR1,700 - MYR2,500 Per Month
+Additional Compensation
Fresh Graduates
Near Train Station
  • Conduct product presentations, arrange test drives, and explain financing options.
  • Meet or exceed individual monthly sales targets (KPIs).
  • Follow up on leads, walk-ins, and existing customers to generate sales opportunities. ...
Communication Negotiation
+1

Be an early applicant!

Posted
5 days ago
Chat Available
MYR2,800 - MYR3,500 Per Month
+Additional Compensation
Fresh Graduates
  • Prepare and fulfill orders for internal departments or external customers, accurately picking, packing, and labeling items for dispatch.
  • Conduct regular stock checks and cycle counts to identify discrepancies and ensure inventory accuracy, reporting any issues to the supervisor.
  • Operate forklifts, pallet jacks, and other warehouse equipment safely and efficiently to move and handle materials. ...
Inventory Management Customer Service
+3

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Posted
13 hours ago
Chat Available
MYR2,600 - MYR3,200 Per Month
  • Attend to daily mail correspondences from customers.
  • Discuss and reporting to manager in any enhancement for daily operation and assist the manager in implementation of productivity initiatives.
  • Report to manager if there are any discrepancies, non-compliance, accidents or escalation from customers. ...
Planning reporting
+3
Posted
14 days ago
Chat Available
MYR3,000 - MYR5,000 Per Month
  • Ensure accurate documentation and proper record-keeping of cases and transactions.
  • Act as the first point of resolution to minimise unnecessary escalations.
  • Conduct TikTok Live sessions to promote products, explain product usage, and introduce promotions and campaigns for the Indonesian market. ...
Customer Service Communication Skills
+4

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Posted
2 days ago
Chat Available
MYR2,500 - MYR3,500 Per Month
+Additional Compensation
Near Train Station
  • Reviewing customer accounts and transactions while resolving issues
  • Communicating with customers in-person, through email or chat, over the phone or on WhatsApp.
  • Receiving orders, calculating charges and processing payments ...
Customer Service Problem-Solving
+4
Posted
5 days ago
Chat Available
MYR3,000 - MYR3,500 Per Month
+Additional Compensation
Near Train Station
  • Address patient inquiries promptly and accurately.
  • Direct calls to the appropriate department or individual as needed.
  • Keep accurate patient records in our electronic medical records (EMR) system. ...
Communication Skills Patience
+2
Posted
8 days ago
Chat Available
MYR2,800 - MYR3,300 Per Month
+Additional Compensation
  • Prepare staff schedules and oversee daily operations.
  • Monitor inventory, control costs, and minimize wastage.
  • Handle customer feedback and resolve issues professionally. ...
Restaurant Operations Management Staff Training and Development
+4

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Posted
5 days ago
Chat Available
MYR2,500 - MYR4,000 Per Month
Fresh Graduates
Near Train Station
  • Collaborate effectively with kitchen team members and front-of-house staff to ensure smooth service flow and timely order fulfillment.
  • Monitor inventory levels, assist with stocktaking, and communicate needs for ingredients and supplies to management to prevent shortages.
  • Contribute to menu development by suggesting new dishes, ingredients, or preparation techniques based on culinary trends and customer feedback. ...
Cooking Food Preparation
+5
Posted
15 days ago
Chat Available
MYR2,500 - MYR3,000 Per Month
Fresh Graduates
Near Train Station
  • Organize documents, records, and confidential information.
  • Arrange meetings, events, reservations, and other appointments.
  • Assist with personal errands and day-to-day administrative tasks. ...
Organizational Skills Scheduling
+1
Posted
4 days ago