Respond to customer inquiries and handle basic feedback or complaints politely
Making sure the Front counter is free from clutter and any files and/or paperwork, creating a clean and tidy environment for the Customer to view and experience when they place an order.
Operate POS system to process payments via cash, card, or e - wallets.
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Provide exceptional customer service by greeting clients warmly, understanding their needs, and ensuring a comfortable and relaxing experience.
Learn and practice various nail care techniques, including filing, buffing, cuticle care, and polish application, under the guidance of experienced professionals.
Assist with client consultations, offering basic advice on nail care and product recommendations as learned during training.
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-Be punctual with your schedule and make up to your work with responsibility.
-Of course if you are talented and hardworking, you will have the chance to be promoted to handle a complete system from the logistic customer service. (Which means your salary will be raise by hourly)
-If you think that this is an easy job, please don’t apply. This position requires a person who are responsible.
Team Leadership
Food and Beverage Management
Point of Sale (POS) Systems
Menu Knowledge
Health and Safety Standards
Customer Service
Staff Training
Inventory Management
Deliver excellent hospitality by serving guests courteously
ensuring accurate order-taking and timely service
maintaining cleanliness and ambience
supporting operational duties
recommending menu items confidently
adhering to hygiene
grooming
safety standards