78 Customer Service Call Center Jobs in Kuala Lumpur - August 2026 - High Salaries
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"customer service call center"
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Chat Available
MYR3,000 - MYR4,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- To update & record calls record in dedicated system.
- To provide accurate information, resolving issues promptly, and contributing to customer satisfaction
- To handle inbound and outbound customer calls. ...
Posted
10 days ago
Chat Available
MYR2,600 - MYR3,900 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Identify and escalate complex cases to L2/L3 teams
- Maintain proper ticket documentation and categorization
- Meet operational KPIs, including SLA, AHT, and productivity targets ...
Posted
25 days ago
Chat Available
MYR2,600 - MYR3,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Basic transaction status updates
- Account-related guidance and FAQs
- Adhere strictly to established SOPs, workflows, and communication scripts to ensure consistent service quality. ...
Posted
25 days ago
Chat Available
Customer Service - Mandarin (Live Chat / Email / Calls)
Up to MYR4,300 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Perform all procedures accurately, including following documented call flows, work processes, data entry requirements, and complaint management processes
- Demonstrate a strong customer service orientation and take responsibility to ensure customers are satisfied
- Provide a high level of professionalism and competent customer service ...
Posted
3 days ago
Chat Available
MYR2,000 - MYR2,300 Per Month
Near Train Station
- Respond to customer correspondence professionally and efficiently.
- Handle customer enquiries via calls and other communication channels.
- Assist customers with technical issues, product enquiries, and general information. ...
Posted
5 days ago
Chat Available
Customer Support (Night Shift) - Mandarin Speakers
MYR4,500 - MYR5,000 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- • Review attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer.
- • Respond to inbound customer email inquiries in a timely, professional, and efficient manner using agreed-upon procedures.
- • Clarify customer requirements; probe for understanding by thoroughly reading tickets and use decision-support tools and resources to appropriately provide resolution to the customer.
Posted
11 hours ago
Chat Available
MYR3,000 - MYR3,500 Per Month
+Additional Compensation
Cheras (Kuala Lumpur), WP Kuala Lumpur
Near Train Station
- Build and maintain strong relationships with the Live Hosts.
- Achieve and exceed sales targets and KPIs
- Update Live Hosts records and track interactions accurately via Excel or Google Sheet. ...
Be an early applicant!
Posted
3 days ago
Chat Available
Customer Service Representative | Near MRT Bukit Bintang & Monorail Imbi
MYR2,150 - MYR3,300 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Are okay with rotating shifts including weekends (because telcos don't sleep, and neither do customer issues).
- Can start soon (immediate joiners move to the front of the queue)
- You're a great fit if you… ...
Posted
11 hours ago
Chat Available
MYR3,000 - MYR3,300 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- Record customer interactions and maintain accurate case details.
- Escalate complex issues to the relevant department when required.
- Ensure excellent customer service experience and meet performance targets. ...
Posted
24 days ago
Chat Available
Undisclosed
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Facilitate training on new procedures and reinforce consistent practices to uphold service quality.
- Supervise the escalation teams (around 10 head counts in a team) daily functions, ensuring punctuality and compliance with organizational standards.
- Handle critical customer issues involving bookings, cancellations, and refunds, delivering timely and considerate resolutions. ...
Be an early applicant!
Posted
17 days ago
Chat Available
MYR4,300 - MYR4,700 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Update customer records and service requests accurately in the CRM system.
- Work closely with internal teams to resolve complex customer enquiries.
- Escalate unresolved cases to the Team Leader when necessary. ...
Posted
23 days ago
Chat Available
MYR1,800 - MYR4,500 Per Month
+Additional Compensation
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Schedule appointments or product demonstrations for sales representatives to pursue qualified leads.
- Maintain accurate and detailed records of all telemarketing activities in the CRM system.
- Follow up with potential customers who have expressed interest in our offerings. ...
Posted
8 days ago
Chat Available
MYR2,600 - MYR3,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Payment or order status
- Account-related support
- Follow company SOPs and guidelines when handling cases ...
Posted
25 days ago
Chat Available
MYR3,000 - MYR3,001 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Record and update customer information and call details accurately in the system.
- Escalate complex or unresolved issues to the appropriate department for further action.
- Maintain high standards of customer satisfaction and service quality metrics (e.g., call handling time, first call resolution, and customer feedback). ...
Posted
24 days ago
Chat Available
Customer Service Executive (Mandarin Speaker)
MYR4,000 - MYR4,500 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Maintain accurate records of customer interactions, feedback, and transactions.
- Escalate complex or unresolved issues to the relevant departments when required.
- Follow company policies, SOPs, and service standards at all times. ...
Posted
12 hours ago
Chat Available
Customer Service (Live Chat / Email / Call) - Basic up to 4.5k - KL Sentral
MYR4,300 - MYR5,100 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Provide accurate and understandable information to all customers and support partners
- Ensure customer issues and/or complaints are either addressed or escalated to the appropriate level
- Ensure all follow ups are done in a timely manner ...
Posted
3 days ago
Chat Available
Customer Service Associate
Undisclosed
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Identify and escalate priority issues or complex problems to the appropriate internal teams or supervisors.
- Maintain a high level of product and service knowledge to effectively assist customers and upsell/cross-sell when appropriate.
- Adhere to company policies, procedures, and quality standards to ensure a consistent and positive customer experience. ...
Posted
a day ago
Chat Available
Up to MYR5,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Achieve individual and team sales targets and performance indicators.
- Process customer orders, payments, returns, and service requests accurately.
- Handle customer complaints and provide effective resolutions while maintaining a positive customer experience. ...
Be an early applicant!
Posted
10 days ago
Customer Service (Normal Working Hour) - Basic up to 4.5k - KL Sentral
MYR4,300 - MYR5,100 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Provide accurate and understandable information to all customers and support partners
- Ensure customer issues and/or complaints are either addressed or escalated to the appropriate level
- Ensure all follow ups are done in a timely manner ...
Posted
10 hours ago
MYR9 - MYR10 Per Hour
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Operate the cash register accurately for both cash and credit card transactions, in accordance with company policies and procedures.
- Assist in maintaining store cleanliness, safety, and overall housekeeping standards.
- Responsible for stock replenishment to ensure product availability at all times. ...
Posted
a month ago
Chat Available
MYR4,500 - MYR5,200 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Investigate customer concerns and provide appropriate solutions in a timely manner.
- Follow up on outstanding cases and coordinate with relevant internal departments when required.
- Document customer interactions and case details accurately according to company procedures. ...
Be an early applicant!
Posted
11 hours ago
Chat Available
MYR2,500 - MYR3,500 Per Month
+Additional Compensation
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Generate leads and schedule appointments for the sales team.
- Follow up with potential customers and maintain regular communication.
- Record customer information, call outcomes, and sales activities accurately. ...
Be an early applicant!
Posted
5 hours ago
Chat Available
MYR2,500 - MYR3,500 Per Month
+Additional Compensation
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Generate leads and schedule appointments for the sales team.
- Follow up with potential customers and maintain regular communication.
- Record customer information, call outcomes, and sales activities accurately. ...
Be an early applicant!
Posted
5 hours ago
Chat Available
MYR2,000 - MYR2,500 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Maintain the showroom, ensuring it is clean, organized, and well-stocked with merchandise
- Follow up with customers to ensure satisfaction and address any concerns
- Achieve and exceed sales targets and goals ...
Be an early applicant!
Posted
2 hours ago
Chat Available
MYR4,500 - MYR5,200 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Investigate customer concerns and provide appropriate solutions in a timely manner.
- Follow up on outstanding cases and coordinate with relevant internal departments when required.
- Document customer interactions and case details accurately according to company procedures. ...
Be an early applicant!
Posted
11 hours ago
Chat Available
MYR2,500 - MYR3,500 Per Month
+Additional Compensation
Fresh Graduates
Petaling, WP Kuala Lumpur
Near Train Station
- Keep customers updated proactively and resolve issues before they escalate
- Maintain accurate records and meet our service-standard timelines
- The RoleYou'll be a key point of contact for our customers coordinating shipments from booking to delivery, handling documentation, and keeping clients updated. We have clear SOPs and full training, so whether you're starting your career or already have a couple of years in the field, we'll set you up to succeed. ...
Be an early applicant!
Posted
2 months ago
Chat Available
MYR2,800 - MYR3,800 Per Month
Fresh Graduates
Petaling, WP Kuala Lumpur
Near Train Station
- Drive sales and achieve individual & store targets.
- Execute in-store promotions and assist in local marketing activation.
- Explain and encourage customers to join the NOVE Membership Program. ...
Posted
4 days ago
MYR1,800 - MYR3,500 Per Month
Fresh Graduates
Near Train Station
- Maintain well-presented visual merchandise and display.
- Assist and support in-store marketing event.
- Provide excellent customer service and product knowledge to customer. ...
Posted
16 days ago
Chat Available
MYR4,000 - MYR4,500 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Maintain accurate records of customer interactions, feedback, and transactions.
- Escalate complex or unresolved issues to the relevant departments when required.
- Follow company policies, SOPs, and service standards at all times. ...
Posted
6 days ago
Chat Available
MYR2,000 - MYR2,500 Per Month
+Additional Compensation
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Actively maintains a global brand image.
- Willing to work flexible retail hours, including weekends and public holidays.
- Fresh graduates are encourage to apply ...
Posted
13 days ago
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