- Jalan Stesen Sentral Bandar Kuala Lumpur WP Kuala Lumpur Malaysia 50470


Bandar Kuala Lumpur, WP Kuala Lumpur
Working Location
Job Description
Requirements
Good communication skills in English & Mandarin
Working days : Monday - Friday
Working Hour: 10am - 7pm
Location: KL Sentral
Responsibilities
Provide customer service based call, live chat & email support to customers
Activate and engage with client/customer and provide accurate information
Record and update customers’ cases into the system and trackers following appropriate processes
Provide accurate and understandable information to all customers and support partners
Ensure customer issues and/or complaints are either addressed or escalated to the appropriate level
Ensure all follow ups are done in a timely manner
Benefits
Skills
KTM - KL SENTRAL
0.1 km
LRT - KL SENTRAL
0.1 km
MRL - KL SENTRAL
0.1 km
MRT - MUZIUM NEGARA
0.4 km
MRL - TUN SAMBANTHAN
0.5 km
KTM - KUALA LUMPUR
0.9 km
LRT - BANK RAKYAT BANGSAR
1.1 km
LRT - PASAR SENI
1.3 km
MRT - PASAR SENI
1.3 km
MRL - MAHARAJALELA
1.5 km
KTM - MID VALLEY
1.9 km
MRT - MERDEKA
1.9 km
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