Proficient in Microsoft Office applications
particularly Excel and Word.
Strong data entry and administrative skills with a high level of accuracy.
Good customer service and communication skills.
Attention to detail and accuracy in handling documents and records.
Knowledge of DO processes
invoicing
and AR collection is an added advantage.
Event & Inspection Support: Assist in coordinating site inspections by authorities and managing logistics/arrangements for visitor VIP visits.
Handle ad-hoc administrative and operational tasks assigned by the Management.
We are looking for an energetic and hands-on Admin Assistant to manage our site office operations and facilities for the project base camp. You will be responsible for ensuring the office, logistics, and staff accommodation run smoothly on a daily basis.
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Writing
Blogging
Editing
Video Production
Storytelling
Image Editing
Content Management System (CMS)
Search Engine Optimization (SEO)
Social Media Marketing
Photography Skill
Social Networking
Content Review
Audio Production
Journalism
Audience Engagement
Serve as a key point of contact for customer inquiries, providing timely and professional responses via phone, email, and in person, and escalating issues as needed.
Prepare sales reports, presentations, and other documentation, ensuring all materials are accurate, well-organized, and professionally presented.
Collaborate effectively with internal teams, including production, logistics, and finance, to facilitate smooth order processing and resolve any potential issues.
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Administrative Support
Office Management
Scheduling
Record Keeping
Communication
Data Entry
Time Management
Problem Solving
Customer Service
Organizational Skills
Office Management
Calendar Management
Travel Arrangements
Record Keeping
Communication Skills
Time Management
Problem Solving
Attention to Detail
Microsoft Office
Customer Service
Teamwork
Organization Skills
Maintain detailed records of customer interactions and transactions in the company's CRM system, ensuring data integrity and confidentiality.
Identify and escalate complex customer issues to the appropriate department or personnel for resolution, following up to ensure customer satisfaction.
Translate documents and communications from English to Mandarin and vice versa as needed to facilitate effective communication with Mandarin-speaking customers and colleagues.
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Handle immediate guest inquiries and execute basic service recovery for minor complaints regarding wait times, orders, or seating, escalating complex issues to the Grade N9 Officer.
Conduct daily physical stock counts of raw ingredients, dry store items, beverages, and operating equipment (cutlery, linens, crockery).
Process routine purchase requisitions for standard ingredients and kitchen supplies through authorized vendors based on historical consumption data and minimum stock levels.
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Organizational Skills
Communication Skills
Administrative Skills
Computer Skills
Problem-Solving Skills
Time Management
Teamwork and Coordination
Document Control
Customer Service
Data Entry & Reporting