Process monthly payroll and administer attendance, leave, overtime, employee benefits, and statutory contributions, including EPF, SOCSO, EIS, and PCB.
Assist in the preparation of sales proposals, presentations, and marketing materials, ensuring accuracy, consistency, and adherence to brand guidelines.
Manage invoice processing and reconciliation by ensuring accurate billing, complete documentation, proper filing, and timely resolution of discrepancies.
Assist in handling comprehensive personnel matters, including recruitment, onboarding and offboarding, daily attendance, file documentation, and routine employee management.
Outlet Engagement & Service Excellence: Engage regularly with outlet teams and Area Managers to communicate customer experience initiatives, reinforce service standards and follow through on the implementation.
Site Office Administration: Coordinate daily operations of the site office (utilities, office supplies, PPE replenishment, visitor logging, and meeting arrangement).
Itinerary and Expense Management: Accurately maintain vehicle mileage logs; properly manage and submit expense claims for fuel, tolls (Touch 'n Go), and other travel-related costs.