Check aging and print out statement and call customer chase for payment, inform updated information to customer and provide pricing details. (Collection responsibility fall under the on-field team)
Informs GM on the sales event or activities, outstanding issues with the related department.
Follow up with sales leader on monthly sales forecast quantity to purchasing dept for ordering of goods.
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Optimize social media posts (language, tone, message) based on our target audience’s behaviors through A/B testing and data analysis to improve effectiveness of social media campaigns.
Apply advertising techniques to boost brand awareness and readership, like promotions and competitions based on social media insights, such as traffic, engagement, shares, conversion rates and Return on Ad Spend (ROAS).
Test, measure, analyze, and optimize the performance of search, social, content to display across conversion funnels to boost customer engagement and conversions, and lower cost of customer acquisition.
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Ensure all parcels are weighed, properly wrapped, and codes are checked and marked correctly before delivery to avoid any issues during the delivery process.
Prepare clear and concise documentation of code and technical processes to aid in future maintenance and development.
Provide feedback on potential improvements in code quality and knowledge sharing which can contribute to the overall learning environment of the team.
Support the implementation of real-world projects involving payment gateway integration and optimize code for maximum speed and scalability to accommodate a large volume of users.
Keep the process area clean and tidy and make sure it is ready for the next process cycle
Ensure that all relevant equipment is operating and take corrective actions where equipment failure and to be proactive through taking action where equipment is falling below operating standards
Expand knowledge of other roles within Operations in order to carry out these functions through a rotational shift mechanism
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