Maintain defect tracking records and submit progress/completion reports.
Attend to urgent maintenance issues and provide on-site support when required.
Verify completed works, ensure compliance with safety requirements and company SOPs, and assist in project handover and defect closure documentation.
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Product Information Management: Distribute product and pricing information by email, including price lists and promotional leaflets.
Product Technical: Provide technical guidance for basin taps, bath taps, shower mixers, thermostatic valves, concealed shower systems, cartridges, hoses, shower heads and related accessories.
Detailed & Thorough: Provide an excellent level of service by resolving customer needs efficiently and effectively. Ensure all specific customer requirements and "special instructions" are clearly noted in the system comments to prevent fulfilment errors.
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Sales Administration
Customer Relationship Management (CRM)
Order Processing
Data Entry
Microsoft Office Suite
Communication Skills
Time Management
Time Management
Customer Service
Material management: Coordinate the collection, distribution, and inventory management of labor protection supplies, stationery, and other materials to ensure timely supply.
Logistics support: Various departments provide logistics support such as information collection and communication, booking travel itineraries, and coordinating meetings.
Other tasks: Complete other tasks assigned by superiors.
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Handling basic bookkeeping tasks, such as preparing cheque/payment instructions and vouchers, issuing invoices, updating schedules/records, and managing Account Payable (AP) and Account Receivable (AR).
Provide secretarial and administrative duties to Directors.
Manages administrative, operational, and maintenance tasks for residential or commercial property. Key duties include coordinating tenant inquiries, overseeing repairs & utility bills, and managing property listings.
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Administrative Support
Customer Service
Communication Skills
Scheduling
Record Keeping
Data Entry
Flexibility
Proactive
Empathetic
Microsoft Office Suite
Front Desk Reception
Must be proficient in CorelDRAW (CDR), with a strong command of common design and vector layout software such as Adobe Illustrator (AI) and Photoshop (PS).
Familiarity with vector conversion, layout, and basic engineering proofing for advertising signs/printing blueprints.