Customer Service
Sales Techniques
Product Knowledge
Communication Skills
Lead Generation
Closing Deals
CRM Software
Time Management
Negotiation Skills
Online Marketing
Upselling
Problem Solving
· Taxation & General Compliance: Prepare and file monthly or quarterly SST returns in line with local requirements; maintain the company’s Fixed Asset Register to track machinery depreciation and relevant capital allowances.
· Future LMW & Customs Support (Upon License Activation): Once the facility's Licensed Manufacturing Warehouse (LMW) application is completed and approved, your scope will expand to include the routine management of customs documentation, which involves:
· Maintaining the required LMW inventory tracking books in alignment with standard customs guidelines.
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Stakeholder Communication: Facilitate meetings with project stakeholders to gather requirements and provide updates on project progress.
Progress Monitoring: Monitor project progress and track key performance indicators to ensure alignment with objectives. Documentation: Assist in preparing project documentation, including status reports, meeting minutes, and technical specifications.
Cross-Functional Collaboration: Collaborate with cross-functional teams to ensure effective communication and coordination throughout the project lifecycle.
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Cash Flow Management: Manage cash flow, allocate & maintain operation budgets, and optimize working capital.
Budget and Forecast Preparation: Lead the preparation of the annual budget and periodic forecasts, ensuring alignment with strategic goals.
Internal Financial Controls: Establish and enforce internal financial controls, conduct fixed asset and year-end stock takes, and implement improvements based on internal audits.
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Act as a subject matter expert on Lazada's logistics operations, staying updated on policies, procedures, and system updates to provide accurate information.
Contribute to the development and implementation of customer service strategies to enhance overall customer satisfaction and loyalty.
Serve as a key point of contact for customers, addressing inquiries, concerns, and issues related to logistics and delivery services.
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