5,000+ Customer Service Jobs in Malaysia | Job Vacancies | July 2026 | Ricebowl
Showing 19,377 jobs results for
"customer service"
MYR2,800 - MYR4,000 Per Month
WFH • Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Proactively follow up with customers to ensure their issues have been resolved and that they are satisfied with the service provided.
- Maintain a thorough understanding of the company's products and services, as well as customer service policies and procedures, to provide accurate and helpful information to customers.
- Assist in the development and maintenance of customer service knowledge base articles and FAQs to improve self-service options for customers. ...
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Posted
11 days ago
Customer Service Cum Admin (Mandarin Speaker)
MYR3,000 - MYR5,000 Per Month
Near Train Station
- Support daily office operations
Posted
10 days ago
MYR2,500 - MYR3,200 Per Month
Near Train Station
- Team cooperation to coordinate all aspects of operations.
- Responsible for product introduction in stores.
- Deliver excellent customer service and manage the needs of our customers through our communication channels (online & offline). ...
Posted
10 hours ago
Chat Available
MYR2,000 - MYR3,000 Per Month
Near Train Station
- Patient Feedback Management: Respond to patient inquiries, feedback, and complaints promptly and professionally, ensuring a positive patient experience.
- Administrative Support: Maintain and update patient records, perform data entry, and prepare routine administrative reports.
- Billing & Payment Processing: Assist with billing, payment collection, receipt issuance, and other related administrative transactions. ...
Posted
11 hours ago
Chat Available
MYR2,000 - MYR3,000 Per Month
- Handle customer enquiries via phone, email, or messaging platforms.
- Resolve customer issues promptly and provide excellent customer service.
- Maintain accurate customer records and follow up on enquiries when required.
Posted
11 hours ago
Chat Available
MYR3,500 - MYR4,500 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- Assist in overseeing the daily operations of the Distributor Center.
- Assist in maintaining general upkeep, cleanliness, and operational readiness of the center.
- Conduct regular inspections and report issues promptly. ...
Posted
11 hours ago
Chat Available
Customer Service (Permanent Night Shift) - Basic Rm4500 - KL Sentral
MYR4,300 - MYR5,100 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests. ...
Posted
11 hours ago
Chat Available
Customer Service Executive
MYR2,500 - MYR3,000 Per Month
- Follow up on pending shipments and resolve delivery issues promptly
- Prepare customer service reports and maintain accurate records of interactions
- Build and maintain positive relationships with clients to ensure satisfaction and retention ...
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Posted
11 hours ago
Chat Available
Customer Service Executive (E-commerce)
MYR2,800 - MYR3,500 Per Month
Near Train Station
- Coordinate with internal teams to ensure prompt resolution of customer concerns.
- Maintain high customer satisfaction and store ratings.
- Prepare basic reports on customer feedback and service performance. ...
Posted
11 hours ago
Chat Available
Live Chat Support (Customer Service) Mandarin Speaker
Live Chat Support (Customer Service) Mandarin Speaker Live Chat Support (Customer Service) Mandarin Speaker
Company Confidential
MYR3,500 - MYR4,800 Per Month
Near Train Station
- Maintain accurate and up-to-date records of customer interactions and case resolutions in the system.
- Maintain a professional, polite, and positive tone in all customer interactions to uphold the company’s brand image.
- Collaborate closely with team leaders and colleagues to ensure smooth daily operations and service continuity. ...
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Posted
11 hours ago
Chat Available
Customer Service - Banking Insurance (Mandarin Speaker)
MYR4,500 - MYR4,800 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Work with internal teams to address complex cases and escalate when necessary.
- Maintain professional, empathetic, and customer-focused communication.
- Use CRM systems and digital tools effectively while managing multiple tasks efficiently. ...
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Posted
7 hours ago
Chat Available
MYR2,800 - MYR3,800 Per Month
Fresh Graduates
Near Train Station
- Working on Monday to Sunday 10am - 7pm
- Off day on Friday
- (Need to handle ticket for TikTok, Handle call from customer.) ...
Posted
a day ago
Chat Available
MYR1,800 - MYR3,000 Per Month
Fresh Graduates
- File Management: Maintain and update both electronic and physical filing systems, ensuring all documents are organized and easy to retrieve.
- Scheduling and Coordination: Coordinate meetings, appointments, and travel arrangements, ensuring all logistics are handled smoothly.
- Follow-up on Client Requests: Track and follow up on customer inquiries, orders, and issues to ensure timely and satisfactory resolution, maintaining strong communication with clients throughout the process. ...
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Posted
2 days ago
Chat Available
MYR1,800 - MYR2,000 Per Month
- Follow up with the customers
- Processing payments
- Maintain good relationship with existing customers ...
Posted
a month ago
Chat Available
Customer Service - Healthcare Project (Cantonese Speaker)
MYR4,500 - MYR5,100 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- • Resolve customer and distributor issues efficiently, following up via calls or emails as needed to ensure complete resolution and satisfaction.
- • Collaborate with internal departments to address and resolve complex or cross-functional issues promptly.
- • Proactively escalate challenging cases to the team leader for additional support and guidance. ...
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Posted
7 hours ago
Chat Available
MYR3,500 - MYR4,500 Per Month
Near Train Station
- Provide service provisioning and training for supplier
- To assist buyer and supplier enquiries on business/trading processes.
- Response to inbound and outbound calls in a professional manner and providing solutions and advise where appropriate. ...
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Posted
11 hours ago
Chat Available
Customer Service - Booking Reservation (Mandarin Support)
MYR4,000 - MYR4,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Make outbound calls to hotels/guests to arrangement special requests;
- Act as liaison between guest and hotel to resolve complaints;
- Manage relationships with hotels by providing high levels of customer service and account management support. ...
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Posted
7 hours ago
Chat Available
MYR2,500 - MYR3,500 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- * Training will be provided by supervisor
Posted
11 hours ago
Chat Available
MYR2,000 - MYR3,000 Per Month
Near Train Station
- Quick, text-based support, verbal troubleshooting for complex issues.
- Perform daily operations task.
- Any other tasks as and when assigned by superior from time to time.
Posted
9 days ago
Chat Available
MYR3,000 - MYR4,000 Per Month
+Additional Compensation
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Resolve customer technical issues in a timely & professional manner
- Data collect/analysing
Posted
11 hours ago
Chat Available
Customer Service Executive
MYR3,000 - MYR4,500 Per Month
- Identify and escalate priority issues to the appropriate internal teams or supervisors when necessary, following established escalation procedures.
- Assist in gathering customer feedback and insights to contribute to service improvement initiatives and enhance overall customer satisfaction.
- Process customer requests, orders, or applications accurately and efficiently, ensuring all necessary documentation is completed. ...
Be an early applicant!
Posted
19 hours ago
Chat Available
Undisclosed
KL City, WP Kuala Lumpur
Near Train Station
- Follow up on customer requests in accordance with service procedures and timelines.
- Educate customers on available products and services and guide them to relevant self-service resources.
- Accurately update customer information and interaction records in the system. ...
Be an early applicant!
Posted
2 days ago
Chat Available
Undisclosed
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Handle and resolve customer complaints effectively and courteously.
- Follow up with customers according to Call Centre guidelines.
- Educate customers on the Banks products, services, and self-service options. ...
Be an early applicant!
Posted
2 days ago
Chat Available
Undisclosed
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Represent and advocate the companys culture internally and externally, and assist with ad hoc projects as assigned.
- Deliver excellent customer service via phone, chat, and email, ensuring clear, professional, and empathetic communication.
- Take ownership of customer concerns, demonstrating patience and problem-solving skills to resolve end-to-end travel challenges. ...
Be an early applicant!
Posted
2 days ago
Chat Available
MYR2,500 - MYR3,500 Per Month
Petaling, WP Kuala Lumpur
Near Train Station
- Escalate unresolved issues to the relevant team when necessary
- Keep accurate records of customer conversations and feedback
- Respond to customer enquiries and messages via Facebook and WhatsApp in a timely and professional manner ...
Posted
11 hours ago
Chat Available
MYR3,200 - MYR4,000 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Follow up on customer requests in accordance with service procedures and timelines.
- Educate customers on available products and services and guide them to relevant self-service resources.
- Accurately update customer information and interaction records in the system. ...
Be an early applicant!
Posted
2 days ago
Chat Available
Undisclosed
- Follow up and resolve customer queries effectively.
- Identify customer needs, evaluate issues, and provide appropriate solutions.
- Handle customer inquiries and concerns via phone, email, and live chat in a timely and professional manner. ...
Be an early applicant!
Posted
2 days ago
Chat Available
Undisclosed
- Maintain records of customer interactions and transactions
- Coordinate with internal teams (e.g., sales, logistics, accounts) to ensure customer satisfaction
- Follow up with customers for approvals, payments, and feedback ...
Be an early applicant!
Posted
2 days ago
Chat Available
Undisclosed
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Facilitate training on new procedures and reinforce consistent practices to uphold service quality.
- Supervise the escalation teams (around 10 head counts in a team) daily functions, ensuring punctuality and compliance with organizational standards.
- Handle critical customer issues involving bookings, cancellations, and refunds, delivering timely and considerate resolutions. ...
Be an early applicant!
Posted
2 days ago
Chat Available
MYR4,500 - MYR5,500 Per Month
Near Train Station
- Coordinate with hotels, accommodation partners, and internal departments to resolve customer cases.
- Handle customer complaints and unexpected travel issues in a professional and solution-focused manner.
- Maintain accurate case records and ensure each enquiry is followed up according to service procedures. ...
Be an early applicant!
Posted
2 days ago
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