Minimum Diploma in Business Administration, Management, Logistics, Automotive, or any related field.
Minimum 2–3 years of working experience in the automotive industry.
Ability to communicate in Mandarin will be an added advantage, as the role may require interaction with Mandarin-speaking customers, suppliers, or business partners.
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Customer Service
Communication Skills
Phone Etiquette
Scheduling
Data Entry
Problem Solving
Time Management
Interpersonal Skills
Office Software
Attention to Detail
• Serve as a key point of contact for customers on enquiries
orders and delivery status
providing timely and professional support while maintaining strong customer relationships.
• Process customer Purchase Orders (POs) and prepare Sales Orders accurately
verifying pricing
specifications
quantities and delivery requirements. Prepare quotations
order confirmations
Delivery Orders (DO) and other relevant sales documentation.
• Coordinate closely with Production Planning
Production
Purchasing and Warehouse to ensure customer orders are executed according to schedule. Monitor production progress
follow up on order status and communicate any changes or requirements to relevant departments.
• Coordinate with Warehouse and Logistics to arrange timely deliveries according to customer requirements. Monitor delivery status and promptly follow up on delays
discrepancies or other delivery-related issues.
• Keep customers informed of order progress
production schedules and delivery timelines. Coordinate internally to resolve customer issues and escalate delays or operational concerns that may impact customer commitments.
• Maintain accurate customer records
sales orders and order tracking information. Prepare weekly/monthly sales and order status reports and ensure proper filing and maintenance of sales documentation.
• Work closely with SProduction Planning
Purchasing
Warehouse and Logistics teams to ensure smooth end-to-end order fulfilment and effective communication across functions.
• Identify recurring operational issues and recommend improvements to order processing
documentation
communication and fulfilment processes to improve efficiency and customer service levels.
• Perform other related duties and responsibilities as assigned by management.
Problem Solving
Communication
Coordination
Air Freight Operations
Import/Export Documentation
Customs Clearance
Logistics Management
Freight Forwarding
Customer Service
Problem-Solving
Communication Skills
Attention to Detail
Computer Literate
Insurance
Customer Service
Patient Care
Appointment Scheduling
Medical Terminology
Administrative Support
Communication Skills
Empathy
Problem-Solving
Problem-Solving
Diploma or Bachelor’s Degree in Business Administration, Sales, Marketing, Engineering, or a related field.
Experience or background in the automation, manufacturing, engineering, industrial equipment, or related industry is an added advantage.
Strong communication, negotiation, presentation, and interpersonal skills, with the ability to communicate effectively with customers and internal teams.
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We are looking for a responsible and detail-oriented QA & EHS Executive to assist in managing quality control, occupational safety and health, and environmental-related activities in our manufacturing operations.
This position is suitable for candidates with some experience in quality, safety, health or environmental management.
Candidates with good documentation, coordination and organizational skills are encouraged to apply.
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Quality Control
Occupational Safety and Health (OSH)
Process Improvement
Auditing
Documentation
Risk Assessment
Safety Management Systems
ISO Standards
Manufacturing Processes
Team Leadership
Team Leadership