The Manager is responsible for the branch affairs of the Custom Brokerage products and Custom process.
Drive effective and future-oriented resource planning in the custom brokerage organization, in line with productivity targets: place the right people into the right roles and hire talent with the right skills to make a career, not only to fill current vacancies
Effectively manage the performance of the custom brokerage, coach and support the team leaders as necessary
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Technical Sales
Product Knowledge
Customer Relationship
Problem Solving
Communication Skills
Presentation Skills
Technical Support
Solution Design
Cross-functional Collaboration
Business Acumen
Minimum 1–2 years of experience in customer service, hospitality, or service operations, with exposure to team supervision, shift coordination, or frontline leadership responsibilities.
Prior experience in airport operations, hospitality, healthcare, customer service centres, or other service-oriented environments will be a strong advantage.
Excellent communication and interpersonal skills with proficiency in English and Bahasa Malaysia.
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Diploma or Bachelor's Degree in Business Administration, Marketing, Logistics, Supply Chain Management, International Business, or a related field.
Minimum 1–3 years of experience in business development, sales, logistics, shipping, port, terminal, or related industries. Fresh graduates are encouraged to apply for the Assistant position.
Excellent communication, presentation, negotiation, and interpersonal skills.
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Business Development
Sales
Negotiation
Client Relationship Management
Market Analysis
Strategic Planning
Port Operations
Logistics
Contract Management
Communication