ITEA Technology (M) Hiring! Full Time General Administration Assistant (Mandarin Speaker) in Johor, Earn up to MYR 3,500 - Ricebowl

Job Description:

We are looking for a proactive and organized Admin cum Customer Support Assistant to support our daily administrative operations, customer service, venue management, and training coordination. This role is ideal for someone who enjoys multitasking, communicating with customers, and ensuring smooth day-to-day business operations.

Job Requirements:

• Applicants must have at least SPM, Diploma, or Degree qualification in a relevant field.

• Fresh graduates are encouraged to submit their applications.

• Familiarity with Google Workspace (Docs, Sheets) and Microsoft Office is required.

• Ability to manage multiple priorities with strong organisational and time management skills.

• Demonstrate a proactive mindset, strong attention to detail, and the ability to handle pressure.

• Excellent communication skills with a friendly, professional, and positive approach.

Job Responsibilities:

Administrative & Venue Management

• Support the coordination of venue rental requests, booking schedules, and related operational arrangements.

• Assist in managing routine administrative activities to maintain smooth daily business operations.

• Ensure filing systems and documentation are properly organised, maintained, and updated when required.

• Track office supplies availability and support procurement activities as well as claim processing procedures.

Customer & Sales Support

• Handle incoming customer enquiries through phone and email while providing a professional first-level response.

• Assist customers with software-related questions and provide basic troubleshooting support.

• Monitor customer follow-up progress and communicate relevant feedback to the appropriate internal teams.

• Provide necessary administrative and operational assistance to support sales and business development activities.

Training & HR Administration

• Assist in organising training programmes, managing registrations, and preparing venue arrangements.

• Coordinate HRD Corp (HRDF) training claim submissions and manage related communication.

• Effectively manage various tasks and responsibilities while ensuring all deadlines are achieved within a fast-paced working environment.

• EPF
• SOCSO
• EIS
• Medical allowance
• Annual company trip
• Lunch provided
• Annual leave and medical leave
• Rental close deal commission