Process purchase requisitions and issue purchase orders in a timely and accurate manner, ensuring all necessary documentation is complete.
Monitor inventory levels and collaborate with relevant departments to forecast demand and prevent stockouts or overstocking.
Inspect incoming goods for physical defects and ensure they meet specified quality requirements, escalating any discrepancies to the relevant stakeholders.
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Sharp negotiation tactics
analytical thinking
strong relationship-building capabilities
and high integrity.
Sharp analytical eye for catching physical defects
high assertiveness when confronting vendors about substandard quality
and strong problem-solving skills under pressure.
Perform all procedures accurately, including following documented call flows, work processes, data entry requirements, and complaint management processes
Demonstrate a strong customer service orientation and take responsibility to ensure customers are satisfied
Provide a high level of professionalism and competent customer service
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Set ticket impact, urgency and prioritizes tickets, set user perception and expectation accordingly in terms of turnaround and response time
Ensure all tickets are followed up and actioned within stipulated time-frame to avoid backlog of tickets that has exceeded KPI, including tickets assigned to individuals and support queues managed by the team
Provide technical support to user issues on products supported in a systematic and logical way.
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Strong communication and interpersonal skills
Good knowledge of HR policies
procedures and employment practices
Knowledge of Malaysian labour laws and statutory requirements is an advantage
Strong recruitment and talent acquisition skills
Good employee relations and conflict management skills
Able to handle HR documentation and confidential information professionally
Good administration and organisational skills
Basic knowledge of payroll
attendance and leave administration
Familiar with HR systems and Microsoft Office
especially Excel
Good problem-solving and decision-making skills
Strong attention to detail and ability to manage multiple tasks
Good time management and ability to meet deadlines
Able to work independently as well as in a team
proactive and responsible attitude
Knowledge of HRIS / payroll systems is an advantage
Manage attendance and leave records, verify exceptions, omissions, and related applications, ensuring the accuracy and completeness of payroll data.
Process payroll data according to the company's payroll cycle, verify allowances, KPIs, commissions, bonuses, reimbursements, and back payments based on approved plans, and coordinate payroll review, approval, and payment arrangements.
Follow up on the preparation, declaration, and payment coordination of EPF, SOCSO, EIS, PCB/MTD, and other related documents, maintaining complete records.
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Basic Data Analysis
Strong Written & Verbal Communication
Problem-solving
Project Leadership
Product Quality & Yield Analysis
Product Qualification
Test Program Update & Validation
Customer Return Containment
Teamwork
Flexibility and Adaptability
Basic Data Analysis
Strong Written & Verbal Communication
Problem-solving
Project Leadership
Product Quality & Yield Analysis
Product Qualification
Test Program Update & Validation
Customer Return Containment
Teamwork
Flexibility and Adaptability