- Persiaran Multimedia Cyberjaya Selangor Malaysia 62988

Working Location
Job Description
Requirements
Education: Minimum SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent.
Working Hours & Location:Willingness to work in a2-shift rotationalschedule on-site inCyberjaya, Selangor.
Availability: Immediate joiners preferred (Immediate Hiring).
Core Competencies:
Strong communication, customer service, and active listening skills across various support channels.
Ability to maintain a positive, empathetic, and professional attitude toward customers at all times.
Good problem-solving skills to acknowledge and resolve customer complaints promptly.
Quick learner with the ability to master product details to answer questions accurately.
Organised and detail-oriented to handle orders, forms, applications, requests, and maintain thorough interaction records.
Responsibilities
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Benefits
PUTRAJAYA SENTRAL
1.5 km
CYBERJAYA CITY CENTRE
1.7 km
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