Assist in handling project coordination matters, including updates, documentation, submissions, and communication with developers and sales agents
Support the Project Manager in managing daily project-related correspondence with agents and developers to ensure efficient workflow and issue resolution
Monitor and follow up on project progress, documentation status, and operational matters involving both developers and agency teams
Administrative Support
Time Management
Real Estate Industry Knowledge
Document Management
Communication
Microsoft Office Suite
Organization
Attention to Detail
Multitasking
Lead NPI coordination for new products/parts from concept, engineering sample (ES), design validation (DVT) through production validation (PVT) and mass production (MP) readiness.
Design for Manufacturability (DFM) & Engineering Review
Conduct DFM review on all new part design/drawings, identifying cost impact, yield risk, tolerance stack-up issues, and process incompatibility prior to sample build.
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New Product Introduction (NPI)
Product Development
Manufacturing Processes
Project Management
Quality Assurance
Process Improvement
Cross-functional Team Collaboration
Bill of Materials (BOM) Management
Design for Manufacturability (DFM)
Root Cause Analysis
Generate, manage, and follow up on corporate leads, sales pipelines, partnership opportunities, and potential business projects.
Attend corporate meetings, site visits, networking sessions, presentations, negotiations, and business discussions on behalf of Mechanize.
Prepare and coordinate proposals, quotations, company profiles, presentation materials, business documents, and related corporate communication when required.
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Ensure compliance and execution of RDS, Key Controls and Non-Key Controls in accordance to company's Controls Framework.
Ensure timely storage of evidence on task carried out in Global Records Management System.
Explore ESSA and Continuous Improvement ideas and solutions to achieve efficiencies and effectiveness in performing tasks and assist in implementation.
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Ensure all customers’ voice is promptly reported to dealer management
Liaise and communicate with dealer internal staff/management to ensure prompt and effective reply of Dealer Service Level Agreement (DSLA) through CRM System
Ensure customer database is updated in timely manner and protected at all times through constant monitoring
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Follow up with customers to understand their needs, provide suitable product recommendations, and enhance overall customer experience.
Manage customer records and support CRM database updates to ensure accurate customer information for follow-up activities.
Support the planning and execution of online and offline member activities, including Member Days, VIP events, customer appreciation events, and customer engagement activities.
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customer engagement
or membership management are preferred.
and after-sales service is preferred.
Able to communicate and write in basic English and Chinese.
Possess strong problem-solving skills with a customer-focused mindset and empathy.
Live Streaming
Content Creation
Community Management
Social Media Marketing
Data Analysis
Performance Tracking
Trend Analysis
Communication Skills
Problem Solving
Adaptability
Team Collaboration