• Attend site meetings and resolve technical / operation issues independently. Monitor and record the progress of site activities.
• To provide IT Technical Support & Consultancy to external and internal users, remotely or on-site. Perform technical troubleshooting to issues reported by customers
Human Resources Management
Employee Relations
Talent Acquisition
Compensation and Benefits
Performance Management
HR Policy Development
HRIS Systems
Payroll Processing
Learning and Development
Employee Engagement
Talent Management
Employment Laws
Review employee claims and operational expenses, ensuring compliance with company policies while supporting cost-efficiency initiatives.
Assist in preparing financial reports, including Profit & Loss (P&L), Balance Sheet, and Cash Flow statements, and provide insights to support management decisions.
Analyze financial data and workflows to identify opportunities to improve efficiency, reduce costs, and enhance reporting accuracy.
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Follow up with customers to understand their needs, provide suitable product recommendations, and enhance overall customer experience.
Manage customer records and support CRM database updates to ensure accurate customer information for follow-up activities.
Support the planning and execution of online and offline member activities, including Member Days, VIP events, customer appreciation events, and customer engagement activities.
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customer engagement
or membership management are preferred.
and after-sales service is preferred.
Able to communicate and write in basic English and Chinese.
Possess strong problem-solving skills with a customer-focused mindset and empathy.
Product Development
Food & Beverage Industry Knowledge
Innovation
Market Research
Project Management
Cost Analysis
Cross-functional Team Collaboration
Quality Assurance
To prepare and monitor business plans and audits by organizing brainstorming sessions, drafting submissions, tracking quarterly updates and supporting internal/ISO/SHE-Q audits.
To maintain departmental databases and records by compiling proposals, archiving documents, analyzing forex/competitor data and presenting insights.
To manage general administration and inquiries by handling HRD/training needs, office requirements, meeting preparations, responding promptly to general and parts-related queries
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Provide customers with product information, pricing, and delivery information.
Prepare and present sales proposals and quotes to clients, negotiating terms and closing deals.
Collaborate with cross-functional teams, including marketing, logistics, and customer service, to ensure timely and accurate delivery of products and services.
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Ensure compliance and execution of RDS, Key Controls and Non-Key Controls in accordance to company's Controls Framework.
Ensure timely storage of evidence on task carried out in Global Records Management System.
Explore ESSA and Continuous Improvement ideas and solutions to achieve efficiencies and effectiveness in performing tasks and assist in implementation.
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