Agensi Pekerjaan TalentConsult Hiring! Full Time Mandarin Customer Service- Fresh Graduate Welcome in Selangor, Earn up to MYR 5,000 - Ricebowl

Minimum SPM, Diploma, Degree, or equivalent qualification.

Good communication skills in English; additional languages are an advantage.

Customer service experience is preferred but not required.

Fresh graduates are encouraged to apply.

Strong interpersonal and problem-solving skills.

Ability to work in a fast-paced environment.

Positive attitude with a customer-focused mindset.

Handle customer inquiries via phone, email, and live chat in a professional and timely manner.

Provide accurate information and solutions to customers regarding products and services.

Resolve customer issues and complaints while ensuring a positive customer experience.

Maintain accurate records of customer interactions and transactions.

Escalate unresolved issues to the appropriate department when necessary.

Meet service quality standards and performance targets.