Job Description:• Carry out machine installation• Carry out preventive maintenance and implementation of machine improvement• Handle machine related issues and troubleshooting• Conduct Training for CustomersRequirements:• Minimum Diploma in Mechanical, Electronic or any other engineering disciplines• Candidates with no prior experiences are welcomed to apply• 2 years relevant working experience within Semiconductor industries preferred• Proficient in MS office• Willing to work shift work (will be rotational, 5 days work week)We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.
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Stakeholder and Client Engagement- Conduct regular service reviews with clients, providing insights on operational health, upcoming changes, and performance metrics. Build and maintain strong relationships with client stakeholders, acting as an advisor and advocating for client needs internally. Coordinate with internal teams to ensure service adjustments meet evolving client requirements.
Resource and Capacity Management- Oversee cloud resource allocation and capacity planning to ensure optimal service delivery and performance.
Ensure resource adjustments are made in response to forecasted demand and workload trends.
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Customer Service: Responding to customer enquiries, providing accurate product or service information, handling sales leads through phone and passing to sales, collecting customer feedback, keeping records of customer interactions, resolving customer complaints, communicating with customers through various channels
You will be responsible to provide an excellent and consistent level of service to your customers. The Service Crew is responsible to serve Food & Beverage to guests in the assigned Place of Work, provide a courteous, professional, efficient and flexible service in order to maximize guest satisfaction.
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