To attend to, with urgency, all service calls and is responsible to provide efficient and reliable scheduled maintenance for all equipment. To ensure equipment is tested upon completion before handing over to clients.
To, at all times, represent the Company in the best possible way, and to relate to clients with professionalism and integrity.
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Communicate with colleagues, clients, and their representatives in a polite and courteous manner always to ensure a high level of customer care. Take direction and receipt of planned or reactive workloads from the Senior Engineering Team. Assist the Senior Engineering Team with the Management and delivery of site-specific KPI and SLA's.
At all times carry company communication devices (Mobile phone) to facilitate immediate response to emergencies during core hours. Understand, demonstrate, and manage Health & Safety in the workplace. Comply with organizational safety, policies and procedures and identify hazards and assist to reduce them.
Understand, demonstrate, and manage the safe use of hand tools, for example, screwdrivers, power drills, pliers and a variety of other tools used