- No. 8, Jalan Para U8/103, Metropolitian Business Park, Seksyen U8, U 8 Shah Alam Selangor Malaysia 40150
Working Location
Job Description
Requirements
At least 3–4 years of working experience in a related engineering field is required for this position.
Required skills: Mechanical systems / Rotating equipment / Industrial machinery maintenance and repair.
Candidate must possess at least a Degree in any technical or engineering field.
Preferably Executive level in Engineering – Mechanical / Electrical or equivalent.
Possess a valid driving license. Ability to operate a forklift is an advantage.
Fluent in English; knowledge of Mandarin (reading, writing, and speaking) is an advantage. Working knowledge of Microsoft Office; ERP experience is preferred.
Strong verbal and written communication skills with ability to convey technical information clearly.
Demonstrate problem-solving skills and sound technical judgement.
Based in Shah Alam and required to travel across Malaysia to support service team, distribution channels, and end customers.
PERSONALITY
Positive working attitude with willingness to learn and develop technical skills.
Strong customer service orientation.
Result-oriented and focused on task completion.
Analytical with good problem-solving ability.
Able to work independently as well as in a team environment.
Detail-oriented and well-organized, able to manage priorities effectively.
Self-motivated, resourceful, and adaptable in a field service environment.
PERFORMANCE ASSESSMENT
Field service execution performance
Problem resolution effectiveness
Customer satisfaction
Responsibilities
Conduct and provide assistance in field service activities for various types of air compressors, including start-ups, overhauls/repairs, maintenance, and troubleshooting.
Provide troubleshooting and technical support to channel partners and customers across Malaysia under the guidance of senior engineers or technical advisors from international
Follow up on customers’ warranty claims and provide support in resolving issues and/or recommending suitable solutions.
Assist in scheduling and completing service and maintenance plans.
Assist in conducting training programs for customers and channel partners.
Prepare technical reports related to compressor systems and provide feedback to other departments, as well as assist in implementing improvement initiatives.
Perform other related duties as assigned by management.
Benefits
Important Information
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