Build and maintain strong, long-lasting relationships with key decision-makers at client organizations, serving as their primary point of contact.
Conduct thorough market analysis and business analysis to identify opportunities for growth and optimization within each key account's ecommerce operations.
Negotiate favorable terms and agreements with key accounts, ensuring profitability and mutually beneficial partnerships.
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Attend sales enquiries and orders, prepare quotations, and attend customer complaints and related meetings.
Conduct regular customer engagement to understand business needs, propose effective solutions, and ensure high customer satisfaction throughout the sales cycle.
Monitor market trends, industry developments, and competitor activities to provide valuable market insights that drive and support business growth strategies.
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Manage and nurture client relationships, ensuring high levels of customer satisfaction and fostering long-term partnerships.
Collaborate with internal teams, including sales, marketing, and project management, to develop tailored proposals and solutions for clients.
Prepare and deliver compelling presentations and pitches to prospective clients, highlighting the value proposition of Solar Sunyield Sdn Bhd's services and products.
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Create engaging marketing content (in English, Chinese, and Malay) for social media platforms (e.g., Facebook, Instagram, Xiaohongshu), websites, and promotional materials.
Build and maintain relationships with key stakeholders, including schools, educational agents, and industry partners.
Represent the academy at education fairs, roadshows, and community events.
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Build and maintain strong, long-lasting relationships with key decision-makers at client organizations, serving as their primary point of contact.
Conduct thorough market analysis and business analysis to identify opportunities for growth and optimization within each key account's ecommerce operations.
Negotiate favorable terms and agreements with key accounts, ensuring profitability and mutually beneficial partnerships.
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Customer Service
Sales Management
Inventory Control
Staff Training
Financial Acumen
Loss Prevention
Team Leadership
Operations Management
Performance Management
Conflict Resolution