Provide solutions to customers' enquiries and take actions to deliver high quality customer service and enhance customer satisfaction

Collaborate with internal and external parties to maintain high standard of customer service

Maintain customer enquiries record for management review ...

In addition to your teaching duties, you will carry out industry or consultancy projects to help you remain relevant in your profession and to evolving changes in industry, and maintain strong linkages with industry and schools. You will also have the opportunity to have industry attachments or experience on a regular basis to update your skills, knowledge and practices of your profession.

[What we are looking for]

You should have at least 3 years of relevant experience in E-commerce area in the retail industry, with functional in at least one of the following areas: ...

Attending to order-related enquiries by customers

Responsible to ensure proper receiving and issuance of goods 

Perform record-keeping, stock movement control and assist in the return of damaged goods ...

To strategize and execute digital projects/campaigns driving sales, cusomter engagement,etc with a team

Leverage digital analytics tools to monitor key metrics and generate routine reports.

Craft and implement holistic e-commerce plan in alignment with organizational goals. ...

To strategize and execute digital projects/campaigns driving sales, cusomter engagement,etc with a team

Leverage digital analytics tools to monitor key metrics and generate routine reports.

Craft and implement holistic e-commerce plan in alignment with organizational goals. ...

Direct and support a team,fostering a culture of collaboration and innovation.

To strategize and execute digital projects/campaigns driving sales, cusomter engagement,etc with a team

Leverage digital analytics tools to monitor key metrics and generate routine reports. ...

Attending to order-related enquiries by customers

Responsible to ensure proper receiving and issuance of goods 

Perform record-keeping, stock movement control and assist in the return of damaged goods ...

Attending to order-related enquiries by customers

Responsible to ensure proper receiving and issuance of goods 

Perform record-keeping, stock movement control and assist in the return of damaged goods ...