- Jalan Ong Yi How Butterworth Pulau Pinang Malaysia 13400

Working Location
Job Description
Requirements
Skills in basic graphic editing (e.g., Canva) and writing compelling product descriptions are highly advantageous
Previous experience in e-commerce, digital marketing, or online retail is preferred
Familiarity with e-commerce platforms (Shopee, TikTok)
Excellent written communication skills, patience, and the ability to resolve customer conflicts gracefully
Strong organizational skills to track multiple orders and chat threads simultaneously in a fast-paced environment
Responsibilities
Maintain accurate, engaging product listings (titles, high-quality images, descriptions and pricing)
Upload new inventory and update product availability across e-commerce platforms
Ensure storefront design, layout, and promotional banners meet the brand's merchandising standards
Monitor backend systems to process and verify incoming online orders
Respond swiftly to customer inquiries via live chat or social media channels
Assist customers with product recommendations to drive sales
Support marketing campaigns by sharing promo codes and highlighting ongoing e-commerce sales
Help process payments securely and manage digital customer data
Benefits
Skills
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