Through digitalization, automation, and innovative operating models, we are shaping the assets and supply chains of the future. Our road transport and terminal strategies are focused on delivering greater value with lower emissions, while strengthening resilience against supply chain volatility and supporting Shell's journey through the Energy Transition.
You will be part of the Supply Chain Support Team South-East Asia and will report directly to the Supply Chain Support Team Lead. The Supply Chain Support Team is a newly established organization within the Distribution Optimisation & Assurance (DOA) organization, providing support for road transport bulk fuel deliveries, with a primary focus on post-delivery activities.
You will typically work five days per week in a hybrid working arrangement, with office attendance requirements to be agreed upon with your Line Manager.
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Data Analysis
E-commerce Management
K-Beauty Market Knowledge
Mandarin Chinese
Business Development
Asian Beauty Brands
Market Entry Strategy
Sales and Marketing
SQL Accounting Software
Attention to Detail
Organizational Skills
Communication Skills
Time Management
Problem-solving Skills
Production Planning
Administrative Support
Digital Marketing
Content Creation
Social Media Management
Campaign Management
Market Research
SEO/SEM
Communication Skills
Team Collaboration
Creative Thinking
Data Analysis
Client Relations
Work with internal departments to review workflows, identify improvement opportunities and promote the effective adoption of new technologies and digital processes.
Plan and implement system automation initiatives that improve efficiency, accuracy and process control.
Design, develop, test and implement integrations between ERP and other business applications.
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Cost Estimation
Contract Administration
Tender Preparation
Value Engineering
Risk Management
Negotiation Skills
Communication Skills
Mandarin Proficiency
Construction Knowledge
Problem Solving
Attention to Detail
Product Video & Technical Content – Support the preparation of product demonstration videos, technical presentations and other product-related content.
Customer Technical Support – Respond to customer enquiries and provide accurate information regarding product specifications, applications and operation.
Product Testing & Verification – Conduct in-house product testing, performance verification and basic troubleshooting to ensure product quality and compliance.
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Collaborate with marketing, sales, and product teams to understand their video needs and develop creative video solutions that effectively communicate key messages and drive engagement.
Stay up-to-date with the latest video trends, technologies, and best practices, and proactively identify opportunities to improve video quality, efficiency, and impact.
Create motion graphics and visual effects using After Effects to enhance video content and create engaging visual experiences.
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Customer Service
Data Entry
Order Processing
Communication Skills
Record Keeping
Administrative Support
Inventory Management
Product Support
Problem Solving
Oversee and maintain a full set of accounts including AR, AP, GL, and bank reconciliations. Process payments, receipts, journal entries, and adjustments.
Review and approve journal entries, adjustments, and reconciliations prepared by junior staff.
Ensure proper management of petty cash, staff claims, and company credit cards.
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Documentation: Keep detailed and accurate records of customer interactions, process customer accounts, and file necessary documents in our CRM system.
Escalation Handling: Recognize complex issues and route them to the appropriate internal teams (e.g., tech support, billing) while keeping the customer informed.
Feedback Loop: Collect and share customer feedback with management to help improve our products and overall customer experience.
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Customer Service Management
Supervisory Skills
Hotel Operations
Mandarin Language Proficiency
Guest Relations
Problem-Solving
Team Leadership
Communication Skills
Electrical Supervision
Team Leadership
Project Management
Quality Control
Safety Regulations
Electrical Systems Design
Troubleshooting
Blueprint Reading
Budget Management
Client Communication