Communication Skills
Bookkeeping
Invoicing
Accounts Payable
Accounts Receivable
Office Administration
Time Management
Attention to Detail
Problem Solving
Teamwork
Administrative Support
Office Management
Scheduling
Record Keeping
Communication
Data Entry
Time Management
Problem Solving
Customer Service
Organizational Skills
Deliver excellent hospitality by serving guests courteously
ensuring accurate order-taking and timely service
maintaining cleanliness and ambience
supporting operational duties
recommending menu items confidently
adhering to hygiene
grooming
safety standards
Leadership
Strategic Thinking
Strategic Planning
Financial Reporting
Business Development
Governance
Compliance
Change Management
Stakeholder Management
Communication
Team Management
Problem Solving
RESULT ORIENTATED
INTEGRITY SYSTEM
Technical Troubleshooting
Customer Service
Communication Skills
Problem Solving
Troubleshooting
Installation
Repair
Technical Support
Field Service Management
Preventive Maintenance
Preventive Maintenance
Field Service
Equipment Maintenance
Network Installation
+12
Posted
3 days ago
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Customer Service Officer Support Sales (Mandarin Speaker)
Maintain accurate and up-to-date customer records, documenting interactions, transactions, and resolutions in the company's CRM system.
Collaborate with internal teams, including sales, production, and logistics, to ensure timely and efficient order fulfillment and customer satisfaction.
Provide product information and technical support to customers, addressing inquiries related to printing and packaging solutions.
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Customer service
Market Knowledge
Problem Solving
Phone Skills
Multi-tasking
Product Knowledge
Communication Skill
Documentation
Mandarin Language Proficiency
Problem Solving
Communication
Attention to Detail
Organizational Skills
Communication Skills
Time Management
Scheduling
Calendar Management
Email Management
Task Prioritization
Problem-Solving
Microsoft Office Suite
Discretion
Prepare and process shipping documentation, including Bill of Lading (B/L), Commercial Invoice, Packing List, Certificate of Origin (CO), Shipping Instructions (SI), and other import/export related documents.
Coordinate customs clearance and ensure compliance with import and export regulations.
Monitor shipment progress, vessel schedules, ETA/ETD, and provide timely updates to customers.
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Maintain Customer Files : Update and manage customer files, recording all contact details and the information provided to the customer regarding their debt.
Prepare Statements : Create statements for credit departments and banks when customers do not meet payment agreements or fail to establish new ones.
Write Letters : Draft letters to inform customers about their debts and to credit agencies, insurance companies, lawyers, and employers if payment agreements are not met.
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Negotiation
Debt Recovery
Customer Service
Communication Skills
Collections
Effective Communication
Debt Collection
Problem Solving
Credit Analysis
Communication
Prepare and process shipping documentation, including House Air Waybill (HAWB), Master Air Waybill (MAWB), Commercial Invoice, Packing List, Manifests, Shipping Instructions, and other import/export related documents.
Coordinate customs clearance and ensure compliance with import and export regulations.
Monitor shipment status, flight schedules, ETA/ETD, and provide timely updates to customers.
...
Talent & Performance Coordination: Support managers through performance appraisal timelines, help track goal completion (KPIs/OKRs), and assist with local onboarding and offboarding procedures.
Change Management & Communication: Help draft and distribute communications regarding structural or procedural changes within specific business units.
Administrative & Process Management: Maintain internal HR systems, update organizational charts, and ensure seamless cross-functional coordination with Talent Acquisition, Payroll, and Total Rewards.
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