Performance Management Administration — Own the operational side of the company's KPI review process across all roles — collecting monthly reports, tracking review cadence and deadlines, and maintaining scorecards, so this runs on schedule without requiring the CEO's direct involvement each month.
HR Policy & Attendance Management — Maintain and enforce HR policies including attendance, leave, and disciplinary procedures; flag recurring issues (e.g. attendance patterns) proactively rather than after they've become serious.
Payroll Liaison — Liaise with Finance on payroll-related matters — salary changes, allowances, statutory deductions — ensuring accurate and timely information flow.
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Referral & Partnerships — Develop and manage referral programmes and external partnerships that drive qualified merchant leads.
Team Leadership — Directly manage and develop the Marketing Coordinator and Content Strategist, setting clear direction, priorities, and authority they currently lack without a Marketing Manager in place.
Marketing Strategy & Documentation — Produce and maintain a clear marketing strategy, campaign calendar, and reporting cadence for leadership.
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Collaborate with the marketing team to brainstorm and develop creative content ideas that align with current trends and company objectives, contributing to campaign strategies.
Perform basic graphic design tasks using tools like Canva or Adobe Creative Suite to create visually appealing graphics, banners, and other digital assets for online use.
Conduct keyword research and implement basic SEO best practices in content creation to improve search engine visibility and organic reach.
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Plan, execute, and optimize paid media campaigns across platforms such as Meta, Google, TikTok (SEM/Display/YouTube), and other relevant channels
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Website Lead Conversion: Oversee the website-generated funnel, ensuring customers are clearly educated on the CARSOME inspection process and flow.
Deal Negotiation: Take ownership of the negotiation process post-inspection to secure vehicle purchases and meet monthly procurement targets.
Proactive Follow-ups: Lead daily follow-up activities with pending customers to drive deal confirmation or encourage participation in bidding sessions.
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Ensure daily business conduct within business SOP and Code of Conducts
Build and maintain positive work relationships with internal & external business partners to create a rapport that facilitates patronage and generates revenue
Employ knowledge of products and services in providing appropriate response, enquiries and in assisting with the resolution of issues or complaints
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To attend to customer complaints for all products the company marketed.
To carry out repair and trouble-shooting (if necessary) include stainless steel welding, PVC welding, erection, erection and dismantle of scalfolding, PLC reset and etc
Able to explain, communicate and provide training to customer on the system installed.
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AI Workflow Experimentation: Leverage modern AI tools (Midjourney, Canva Magic Studio, Photoshop AI) to speed up composition, image generation, and workflow.
Visual Brand Elevation: Maintain a sharp, modern visual standard across all our online touchpoints.
Marketplace & E-Commerce Visuals: Create high-converting covers, promotional banners, and campaign layouts for TikTok Shop, Shopee, Lazada, and Easy.com.my.
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Adobe Creative Suite (Photoshop
Illustrator
InDesign)
Canva
AI tools (Midjourney
Canva Magic Studio
Photoshop AI)
Graphic Design
Multimedia
E-Commerce & Ad Sense
Print Knowledge
Performance Management Administration — Own the operational side of the company's KPI review process across all roles — collecting monthly reports, tracking review cadence and deadlines, and maintaining scorecards, so this runs on schedule without requiring the CEO's direct involvement each month.
HR Policy & Attendance Management — Maintain and enforce HR policies including attendance, leave, and disciplinary procedures; flag recurring issues (e.g. attendance patterns) proactively rather than after they've become serious.
Payroll Liaison — Liaise with Finance on payroll-related matters — salary changes, allowances, statutory deductions — ensuring accurate and timely information flow.
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Create TikTok-style videos featuring product selling points, engaging hooks, scripts, visual direction, and basic video editing.
Monitor key video performance metrics, including views, CTR, watch time, engagement rate, conversion rate, GMV contribution, 6-second view rate, and livestream traffic.
Evaluate the reasons behind strong or weak video performance and recommend improvements to hooks, scripts, visuals, product positioning, captions, and posting schedules.
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Build and maintain strong, long-lasting relationships with key decision-makers at client organizations, serving as their primary point of contact.
Conduct thorough market analysis and business analysis to identify opportunities for growth and optimization within each key account's ecommerce operations.
Negotiate favorable terms and agreements with key accounts, ensuring profitability and mutually beneficial partnerships.
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Referral & Partnerships — Develop and manage referral programmes and external partnerships that drive qualified merchant leads.
Team Leadership — Directly manage and develop the Marketing Coordinator and Content Strategist, setting clear direction, priorities, and authority they currently lack without a Marketing Manager in place.
Marketing Strategy & Documentation — Produce and maintain a clear marketing strategy, campaign calendar, and reporting cadence for leadership.
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Coordinate with Procurement on incoming bulk or high-value shipments and work with relevant departments to forecast material storage and dispatch requirements.
Monitor warehouse operating costs including overtime, equipment repairs and consumables, and support staff performance appraisal.
Oversee daily receiving, storage, stock movement and material dispatch activities.
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Social Media Marketing
Digital Marketing
Marketing Strategy
Digital Marketing Strategy
Online Marketing
Marketing Campaigns
Market Analysis
Market Trends
Website Lead Conversion: Oversee the website-generated funnel, ensuring customers are clearly educated on the CARSOME inspection process and flow.
Deal Negotiation: Take ownership of the negotiation process post-inspection to secure vehicle purchases and meet monthly procurement targets.
Proactive Follow-ups: Lead daily follow-up activities with pending customers to drive deal confirmation or encourage participation in bidding sessions.
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Prepare P&L accounts, perform analytical review and trend analysis.
Prepare accounting documents and monthly schedules.
Responsible for completeness, accuracy, and timeliness of operations in the general ledger, fixed asset and intercompany accounts, and bank reconciliations.
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