Monitor customer accounts for overdue payments and initiate collection efforts through phone calls, emails, and payment reminders.
Reconcile customer accounts and resolve any discrepancies or disputes related to invoicing or payments, escalating complex issues to senior team members.
Prepare and maintain accurate records of all collection activities, including payment arrangements, promises to pay, and correspondence with customers....
Diploma or Degree in Human Resources
Accounting
Finance
Business Administration or a related field.
Minimum 2–3 years of relevant experience in HR and payroll.
Able to speak and communicate in Mandarin-speaking candidates who will be serving Mandarin-speaking customers.
Assist in the recruitment process, including posting job openings, screening resumes, scheduling interviews, and conducting initial candidate assessments.
Support the onboarding and offboarding processes for new and departing employees, ensuring all necessary documentation is completed.
Help in the development and implementation of HR policies and procedures, ensuring compliance with labor laws and company guidelines....
Administer payroll processing accurately and efficiently, ensuring timely and correct payment of salaries, wages, and benefits to all employees.
Implement and manage performance appraisal systems, providing constructive feedback and facilitating professional development plans to enhance employee performance and engagement.
Handle employee relations issues, including conflict resolution, disciplinary actions, and grievance procedures, maintaining a fair and consistent approach....
Administer payroll processing accurately and efficiently, ensuring timely and correct payment of salaries, wages, and benefits to all employees.
Implement and manage performance appraisal systems, providing constructive feedback and facilitating professional development plans to enhance employee performance and engagement.
Handle employee relations issues, including conflict resolution, disciplinary actions, and grievance procedures, maintaining a fair and consistent approach....