Managed IT Services
Cybersecurity
MSSP
ITIL
SLA Management
RMM
Security Operations
Threat Detection
Incident Response
Compliance (PDPA
ISO 27001)
AWS
Azure
Google Cloud
Consultative Selling
Communication
Relationship Building
Problem Solving
CRM
Microsoft Office Suite
Mandarin Language Proficiency
Customer Service
Communication Skills
Active Listening
Problem Solving
Troubleshooting
Mandarin
English
Technical Support
Customer Support
Customer Care
Multitasking
fresh graduates
Install telecommunications equipment, including routers, switches, and other network devices, ensuring proper configuration and integration with existing infrastructure.
Conduct network maintenance activities, such as routine inspections, preventive maintenance, and emergency repairs, to minimize downtime and maintain network reliability.
Provide technical support to clients and internal teams, addressing inquiries and resolving technical issues related to fiber optic networks and telecommunications equipment.
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Customer Service
Technical Support
Helpdesk Management
Medical Device Support
Problem-Solving
Communication Skills
Troubleshooting
Customer Relationship Management
Electronics
Electrical Knowledge
HA & App SLB structure
ELK
Redis
Grafana
IT Troubleshooting
Basic Networking Skills
System Monitoring
IT Operations
Mandarin Language Proficiency
Troubleshooting
Problem Solving