Through digitalization, automation, and innovative operating models, we are shaping the assets and supply chains of the future. Our road transport and terminal strategies are focused on delivering greater value with lower emissions, while strengthening resilience against supply chain volatility and supporting Shell's journey through the Energy Transition.
You will be part of the Supply Chain Support Team South-East Asia and will report directly to the Supply Chain Support Team Lead. The Supply Chain Support Team is a newly established organization within the Distribution Optimisation & Assurance (DOA) organization, providing support for road transport bulk fuel deliveries, with a primary focus on post-delivery activities.
You will typically work five days per week in a hybrid working arrangement, with office attendance requirements to be agreed upon with your Line Manager.
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Website Lead Conversion: Oversee the website-generated funnel, ensuring customers are clearly educated on the CARSOME inspection process and flow.
Deal Negotiation: Take ownership of the negotiation process post-inspection to secure vehicle purchases and meet monthly procurement targets.
Proactive Follow-ups: Lead daily follow-up activities with pending customers to drive deal confirmation or encourage participation in bidding sessions.
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Human Resources Administration
Office Management
Record Keeping
Data Entry
Communication Skills
Microsoft Office Suite
Filing Systems
Employee Relations Support
Manage all receipts of outlets, includes cash, card payment and e-wallet payment. Ensure no missing payments for all sales made and safe keep cash received.
Ensure outlet operation guide is adhere to by outlet and staff at all time.
Ensure best customer experience provided to all outlet customers, and handle issues and complaint raised by customers adequately.
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Manage all receipts of outlets, includes cash, card payment and e-wallet payment. Ensure no missing payments for all sales made and safe keep cash received.
Ensure outlet operation guide is adhere to by outlet and staff at all time.
Ensure best customer experience provided to all outlet customers, and handle issues and complaint raised by customers adequately.
...