Handle incoming customer inquiries via phone and email, providing basic product information, order status updates, and directing complex issues to the appropriate sales representative.
Assist with the coordination of sales activities, such as scheduling meetings, preparing sales reports, and tracking sales performance.
Manage inventory of sales collateral and promotional materials, ensuring adequate stock levels and timely distribution.
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• Hire: write the ad
screen
coordinate interviews
work with agencies & colleges
run our internship intake
• Welcome new joiners and get them set up properly
• Keep every employee file
training record & recruitment record accurate — audit-ready for ISO 9001
• Run time attendance and get the monthly reports out on time
• Coordinate training
in-house and external
keep the records straight
• Handle employee relations & disciplinary matters properly — due process
and a paper trail
• Support performance appraisals
pay and benefits
• Write and improve HR policies
help management plan manpower
Client Relationship Management
Sales Acumen
Financial Acumen
Tax Knowledge
Accounting Principles
Negotiation Skills
Communication Skills
Problem Solving
Time Management
CRM Software
Lead Generation
Business Development
Refrigeration Repair
Electrical Troubleshooting
Preventive Maintenance
System Diagnostics
Client Communication
Team Collaboration
Problem Solving
Safety Procedures
Technical Documentation
Execute precision micro-soldering, including the removal and replacement of surface-mount technology (SMT), ball grid arrays (BGA), and through-hole (THT) components
Refurbish, test, and validate repaired boards to ensure they meet quality and performance standards
Document repair actions, failure trends, and component parts used
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Project Management
Technical Consulting
Engineering Design
Problem Solving
Risk Assessment
Client Communication
Team Collaboration
Budget Management
Quality Control
Site Supervision
Inventory control: Monitor customer orders, customised products and inventory ageing, and coordinate the application of the First-In, First-Out (FIFO) principle.
Order fulfilment: Coordinate shipment quantities and delivery arrangements with Sales, Production, Warehouse, Logistics and external service providers.
Performance monitoring: Monitor the execution of sales and production plans, analyse variances against actual results, and coordinate the necessary corrective adjustments.
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Sales and Demand Planning
Order Management and Fulfilment
Production and Inventory Coordination
Logistics and Delivery Coordination
Data Analysis and Microsoft Excel
Basic knowledge of mechanical maintenance and manufacturing equipment
Basic electrical knowledge
Able to use basic hand tools and power tools
Good teamwork and communication skills
Willing to learn and develop technical skills
Basic computer knowledge
including Microsoft Office and SAP