Evaluate the design and effectiveness of internal controls, identify control gaps and process improvement opportunities, and provide practical recommendations to mitigate risks.
Prepare high-quality audit working papers, reports and presentations, clearly articulating audit findings, root causes, risk implications and recommended corrective actions.
Monitor and follow up on the implementation of agreed management action plans, assess the adequacy of remediation efforts and recommend closure of audit findings where appropriate.
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Evaluate the design and effectiveness of internal controls, identify control gaps and process improvement opportunities, and provide practical recommendations to mitigate risks.
Prepare high-quality audit working papers, reports and presentations, clearly articulating audit findings, root causes, risk implications and recommended corrective actions.
Monitor and follow up on the implementation of agreed management action plans, assess the adequacy of remediation efforts and recommend closure of audit findings where appropriate.
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Key Opinion Leader & Healthcare Professional EngagementBuild and maintain relationships with KOLs, doctors, healthcare professionals, clinic owners, distributors and external educators.Collaborate with healthcare professionals and industry experts for education programmes and clinical workshops.Support customer visits, conferences, seminars and professional education events.Gather feedback and insights from healthcare professionals to improve training and product education.
Regulatory & ComplianceEnsure medical education and training materials comply with relevant regulatory requirements.Work closely with Regulatory Affairs on product claims and educational content.Ensure training programmes follow appropriate medical, clinical, safety and professional standards.Maintain proper training records, attendance, competency assessments and training materials.
Product Launch & Business SupportLead the medical education component of new product launches, including internal briefings, distributor education, workshops and healthcare professional training.Work with Product Management to provide clinical and market feedback.Support Sales and Marketing with product knowledge, clinical information and education strategies.Identify opportunities to strengthen product knowledge, adoption and customer education.
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Liaise with auditors and tax consultants to provide necessary documentation and support during audits.
Develop budgets and financial forecasts and perform in-depth financial analysis and reporting to support management in strategic planning and decision-making.
Lead talent development initiatives, including career development, performance management, learning and development, and succession planning.
Partner with business leaders to identify current and future workforce requirements and develop effective manpower strategies.
Oversee compensation and benefits, salary benchmarking, remuneration reviews, and regional HR practices to ensure competitiveness and internal equity.
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Coordinate with the sales team to ensure marketing efforts align with sales objectives, contributing to business growth.
Assist in the planning and execution of marketing campaigns across digital, social, CRM, and offline platforms, with a focus on optimizing performance.
Analyze customer behavior and sales funnels to provide actionable insights that improve campaign effectiveness and the overall customer journey.
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Community Engagement: Manage online communities by responding to comments, fostering conversations, and ensuring the brand tone is consistently reflected.
Campaign Implementation: Lead the execution of digital campaigns from start to finish, aligning them with the marketing calendar and ensuring timely delivery.
Performance Analysis & Reporting: Track key social media metrics, providing insights and data-driven recommendations for optimizing performance and audience engagement.
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Cultivate relationships with key regional and local media. Lead media engagement efforts including press outreach, interview coordination, press material development, and preparation of CARSOME’s spokespeople. Serve as a strategic partner in media strategy, coverage monitoring, and message alignment.
Develop and manage communications response plans for potential issues and crises. Draft holding statements, FAQs, and internal guidance while coordinating closely with local teams to ensure timely dissemination and handling of any crisis situation.
Lead and manage the regional communications team, providing guidance, direction, and development opportunities. Foster strong relationships with internal stakeholders and subsidiary teams to ensure alignment on messaging, timelines, and business priorities.
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Community Engagement: Manage online communities by responding to comments, fostering conversations, and ensuring the brand tone is consistently reflected.
Campaign Implementation: Lead the execution of digital campaigns from start to finish, aligning them with the marketing calendar and ensuring timely delivery.
Performance Analysis & Reporting: Track key social media metrics, providing insights and data-driven recommendations for optimizing performance and audience engagement.
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