- Jalan PJU 1A/3 Petaling Jaya Selangor Malaysia 47301

Working Location
Job Description
Requirements
Minimum 8–10 years in the HVAC/ACMV industry, with experience across both projects and servicing/maintenance operations
Prior experience managing a technician team and daily dispatch/scheduling — not purely project-based background
Comfortable managing office administrative flow (job orders, invoicing, documentation), not just field operations
Proven track record handling budgets, costing, or P&L for a team or division
Strong technical grounding in ACMV systems; able to read drawings and troubleshoot with technicians when needed
Diploma/Degree in Mechanical Engineering, Building Services, or related field
Strong organizational, client-facing, and people management skills
Responsibilities
Servicing & Maintenance
Manage day-to-day dispatch of technicians for servicing, preventive maintenance, and breakdown/callout jobs
Plan and maintain the daily/weekly technician schedule, balancing manpower against job load and urgency
Track service contract renewals, PM schedules, and ensure SLAs/response times are met
Handle escalations from clients on breakdowns or service quality issues
Review job sheets, service reports, and spare parts usage submitted by technician
Projects & Contracts
Oversee project execution for HVAC/ACMV installation and retrofit works, from award through handover
Review technical proposals, quotations, and variation orders before client submission
Manage project costing and budgets; accountable for margins on both projects and service contracts
Negotiate with subcontractors and suppliers on pricing and deliver
Office & Team Management
Oversee office back-end flow: job order processing, invoicing, quotation follow-ups, and documentation
Coordinate between office admin staff, technicians, and site engineers to keep information flowing both ways
Lead, mentor, and manage performance of technicians, service engineers, and back-office staff
Maintain records for compliance, warranty, and audit purposes (service history, job costing, safety
documentation)
Report regularly to the Business Development Director / CEO on operations, financials, and manpower issues
Benefits
TAMAN JAYA
0.3 km
ASIA JAYA
1.1 km
UNIVERSITI
2.0 km
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